Office Assistant

Office Assistant – Administrative & Field Operations Support

Amped Pump | North Idaho | Full-Time

Amped Pump is growing fast, and we're looking for a motivated, highly organized Office Assistant who thrives in a team-driven environment. This role directly supports both administrative operations and field service teams, helping keep our projects, customers, and internal workflows running with excellence.

If you love bringing order to chaos, enjoy supporting others, and take pride in being the person the whole team can count on — you'll fit right in.

What You'll Do

You'll be responsible for a wide range of office and operational support duties, including:

• Manage day-to-day administrative tasks and assist leadership with assigned projects
• Create and maintain documents, spreadsheets, and presentations using Google Workspace (Docs, Sheets, Slides, Meet, Drive)
• Track work orders, schedules, and communication between office and field teams
• Organize digital files, forms, and internal communications
• Assist with customer communication, scheduling, and billing as needed
• Support field operations by preparing job packets, updating project data, and maintaining accurate records
• Maintain a clean, efficient, and well-organized office environment
• Uphold Amped Pump's TEAM values — Trust, Excellence, Accountability, Mastery

What We're Looking For

We want someone who is detailed, dependable, and driven by teamwork. The ideal candidate has:

Core Skills

• Strong proficiency in Google Sheets, Docs, Slides, Meet, and Drive
• Proven organizational skills (time management, task prioritization, document structure)
• Professional communication skills — written, verbal, and digital
• Ability to handle fast-paced, dynamic workflows
• Comfort supporting both field technicians and administrative leaders
• A "step in and help" attitude

Character Traits

• Team-oriented and humble
• Positive, steady, and reliable
• Takes initiative without needing to be pushed
• Values structure, consistency, and high-quality work
• Motivated to grow with the company

Amped Pump Progression — Office Admin (Levels 1–4)

We use a clear progression model that rewards performance and increased responsibility:

Level 1 – Office Assistant (Entry)

• Supports basic office tasks
• Learns Amped Pump systems and workflows
• Base pay + basic performance incentives

Level 2 – Administrative Coordinator

• Manages scheduling, job packets, and customer follow-ups
• Strong Google Workspace execution
• Performance pay tied to accuracy and workflow efficiency

Level 3 – Operations Support Specialist

• Works directly with management and field supervisors
• Oversees document systems, reporting, and multi-department coordination
• Higher performance pay tied to throughput, KPIs, and team uptime

Level 4 – Office Operations Manager

• Leads office processes and team support functions
• Responsible for administrative output, quality, and workflow improvement
• Performance pay tied to operational performance (SLAs, accuracy, job completion rate)

Compensation

Base Pay: Competitive, dependent on experience and demonstrated skills

Performance Pay: Additional hourly or salary-based incentives tied to:

• Accuracy & turnaround time
• Completion of assigned projects
• Quality of administrative support
• Contribution to field team efficiency
• Organization and system upkeep

Why Join Amped Pump?

• Tight-knit, team-focused environment
• Clear growth path with level increases
• Supportive leadership and strong company culture
• Opportunity to make a real operational impact
• Fast-scaling company with long-term career opportunities

How to Apply

Submit your resume and a brief message explaining why you'd thrive in a high-trust, high-teamwork environment. Be prepared to demonstrate your Google Workspace skills.

Job Type: Full-time

Pay: $ $21.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person