Front Desk/Patient Services Associate

At Hearing Consultants, we serve the hearing healthcare needs of the North St. Louis County and Lake St. Louis communities. Our goal is for our patients to hear to their fullest potential. We accomplish this using the best technology available, fitted by qualified and knowledgeable providers, and maintained by trained and caring staff.

We are seeking a full-time Medical Office Coordinator to staff the front office of our BRIDGETON location. Occasional travel between locations is expected. We offer a competitive hourly wage, benefits, and a friendly, professional atmosphere with great culture.

Experience is important, but attitude and personality traits are the number one priority. If this is how your co-workers and friends would describe you, we'd like to meet you:

• Friendly, warm, a people person – with the ability to convey that warmth, even on the telephone.
• Patient, compassionate, helpful – we serve predominantly elderly patients.
• Committed, dedicated, a great teammate, pitches in without being asked.
• Accurate, detailed oriented, organized, with high standards for a job well done.
• Accepts responsibility, always finds a constructive way to solve a problem.
• Coachable, accepts feedback with a positive attitude. Always seeking ways to grow and improve.
• Consistent punctual and reliable attendance.

These statements also describe the people you'll be working with in our offices, and we're committed to maintaining that culture.

Responsibilities of this role include:

• Warmly greeting patients and other visitors.
• Answering phones in a prompt and courteous manner.
• Converting calls into scheduled appointments.
• Scheduling appointments and managing the appointment calendar.
• Entering and updating all patient information including handling invoices, receiving funds and processing payments.
• Check-in and ship packages; hearing aid manufacturers
• Accept dropped off hearing aids for repair and contact patients when repaired hearing aids are ready to be picked up.
• Maintaining excellent working relationships with patients, vendors, colleagues, etc.
• Monday – Friday, 8am – 4pm

Why you'll love working with us:

• Generous PTO policy
• Paid holidays
• Dental and vision insurance
• 401k plan
• Small-business, team oriented environment
• Ability to impact patients and improve their quality of life

This isn't just a job: it's a commitment to a team serving a real purpose by helping people stay connected with their loved ones. If that appeals to you, please apply today

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Experience:

• Medical receptionist: 2 years (Preferred)

Ability to Commute:

• Bridgeton, MO Required)

Ability to Relocate:

• Bridgeton, MO 63044: Relocate before starting work (Required)

Work Location: In person