Coordinator, Sales

GENERAL SUMMARY
The Coordinator, Sales provides sales and administrative support to the PTG Consulting – Hospitality Sales department, as well as assisting with special projects.

This person must be well organized, flexible, and enjoy administrative challenges. The ability to manage multiple projects in a fast-paced environment while remaining resourceful and efficient, with a high level of professionalism and discretion is important to this role. This person will have plenty of room to be creative to improve PTG Consulting - Hospitality procedures and processes. Responsibilities of this role include assisting in daily business needs and providing support for the smooth and accurate operation of various sales-related activities.

ORGANIZATIONAL RELATIONSHIP

This role reports directly to the Director, Operations & Administration, works closely with the Vice President, Sales, Director, Hospitality Sales, and interacts with the extended PTG Consulting – Hospitality team, as well as with clients, vendors, and partners of PTG Consulting.

DUTIES & RESPONSIBILITIES

Sales and Administrative Support – Calliope Collective:

Undertake a wide variety of scheduled and ad-hoc activities to include:

• Administrative Support:
• Provide support to Director, Operations & Administration and Vice President, Sales
• Book travel for team members as directed
• Expense tracking and billing
• Assist with content and formatting of presentations, reports, and other documentation as needed
• Undertake data entry, regular updates, and audits of client database to ensure accuracy
• Organize and upkeep client files in SharePoint
• Client and Department Reporting:
• Manage regular client reporting including scheduling, content gathering, editing, fact checking, proofing, and compilation
• Compile content for departmental reports as needed
• Event Support
• Coordinate and handle details related to Calliope Collective roadshows, tradeshows, and events including:
  • Manage invitations, RSVPs/'opt-in's and attendee communication
  • Source venues as needed
  • Manage needs for event space with host including supplies, and food and beverage arrangements
  • Coordinate event sponsorships on behalf of PTG Consulting – Hospitality's participation
• Coordinate with PTG Events department when relevant
• Coordinate with PTG Marketing department for email marketing and social media projects to promote relevant events

Sales and Administrative Support – Sales Consulting:

Undertake a wide variety of scheduled and ad-hoc activities to include:

• Weekly review of corporate guest arrivals
• Review respective hotel's PMS system to for reservations under specified corporate and consortia rate plans
• Update reservations to capture the traveler's company name and email address upon arrival
• After departure, review reservations to gather the information collected
• Draft local rate agreements
• Send communications to travel advisors and solicitation emails to corporate accounts on via mail-merge in Outlook.
• Collect data for solicitation efforts:
• Identify tenants in buildings around hotels utilizing CoStar
• Utilize ZoomInfo to find travel decision-maker contacts
• Arrange VIP travel advisor stays - VIP'ing reservations, arranging amenities, sending site alerts to the on-property team

QUALIFICATIONS

• 2-3 years' experience in office administration, sales, customer contact position, or similar experience

• Excellent written and verbal skills in English

• Strong knowledge of MS 365 Office, including Word, PowerPoint, Excel, Outlook

• Strong knowledge of tools including Formsite and taCONNECT
• High level of professionalism, able to deal with all levels of clients, associates, and department leadership
• Must be well organized, have high attention to detail, flexible, and enjoy challenges
• Ability to manage multiple projects alongside regular tasks
• Customer service oriented
• Team player
• Hospitality work experience a plus
• Ability to travel once or twice per year is preferred

WORKING CONDITIONS

This position is flexible in where it is based. If working from home, a dedicated, private, and quiet space is required. Incumbent is seated most of the time.

REQUIRED TRAINING

• Preferred Travel Group company orientation
• CRM
• Concur expense and travel management systems
• SharePoint – company intranet
• Other tools as appropriate

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

SALARY

$20.00 / hour; actual compensation will be determined by multiple factors including candidate location, experience, and expertise.