Ophthalmic Assistant

Position Summary:

Florida Medical Clinic Orlando Health

Job title: Ophthalmic Assistant

Status: Full time 8:00 AM to 5:00 PM

Location: Tampa, FL

Job Summary: Assists patients in the Ophthalmology Department with their optical needs.

Why is Florida Medical Clinic Orlando Health your best place to work?

Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
Financial & Retirement – Up to 5% employer match on retirement contributions.
Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities:

Essential Functions.

• Completes the start of day processes

o Logs on work station
o Pulls charts for incoming correspondence, places it on appropriate provider's desk in organized by priority

• Properly rooms patients

o Prepares patient for examination or treatment
o Prepares necessary equipment needed for the visit
o Confirms information required by provider is present (labs, surgery records, etc.) and necessary tests are performed

and results available
o Notifies provider when patient is ready and is available to assist

• Assists provider during examination

o Anticipates provider needs
o Documents any procedures performed
o Sees that authorizations are obtained and insurance eligibility approved for procedures before they are performed
o Obtains informed consent prior to procedures being performed
o Writes out prescriptions, both for glasses and medications for provider's signature
o Completes drop schedules and/or instructions for patients
o Prepare for and assist in surgical procedures in the office

• Processes and assists with requests and paperwork

o Completion of forms requested by patients
o Delivers charts for dictation throughout the day
o Assists with scanning when needed

• Addresses and handles clinical tasks
• Handles patient calls:

o Notifies patients of test results and instructions from provider
o Triages patient calls and needs

• Distributes, reviews, and teaches patient education
• Completes the end of day processes

o Cleans and covers equipment
o Collects red bags as necessary
o Monitors and replaces sharps containers when needed
o Stocks, cleans and sanitizes exam/work-up lanes
o Empties HIPAA container into destruction bin (A-Scan & doctors)
o Ensures all rooms are closed down
o Logs off work station

Other Related Functions

• Maintains an organized and clean work area
• Participates in maintenance of clinical supplies
• Assists with pulling charts and filing when workload permits
• Performs other incidental and related duties as required and assigned

Qualifications:

Education/Training

• High School Diploma or equivalent require

Licensure/Certification
None

Experience

• Strong customer service orientation
• Strong team player
• Basic computer proficiency