Housekeeping Supervisor/Inspector

Benefits:

• Employee discounts
• Free uniforms
• Paid time off

A hotel housekeeping supervisor inspector supervises the cleaning team, inspects guest rooms and public areas to ensure cleanliness standards are met, trains and coaches' staff, and addresses guest requests to ensure high levels of guest satisfaction and efficient operations.

Bi-Lingual in Spanish a PLUS

Must be available weekends

Key Responsibilities

• Team Supervision:

Lead, train, and mentor housekeeping staff, including assigning tasks and ensuring efficient workflow.

• Quality Control:

Conduct thorough inspections of guest rooms, public areas (like lobbies and hallways), and back-of-house spaces to verify cleanliness and adherence to hotel standards.

• Training and Coaching:

Provide coaching to staff on their performance, focusing on correcting deficiencies and ensuring they follow proper procedures and safety regulations.

• Adherence to Standards:

Enforce company policies, safety and sanitation procedures, and departmental standards to maintain a high level of cleanliness and professionalism.

• Administrative Tasks:

Handle communications (emails, radio calls) and potentially manage room keys, ensuring timely completion of tasks.

Required Skills & Qualifications

• Attention to Detail:

A keen eye for detail is crucial for spotting cleanliness issues.

• Leadership & Interpersonal Skills:

Ability to lead, motivate, and communicate effectively with staff and guests.

• Customer Service:

Strong focus on enhancing guest satisfaction through prompt and professional service.

• Experience:

Experience in housekeeping or hospitality, often with a background in a supervisory role.

• Education:

Typically requires a high school diploma or equivalent, with additional hospitality or management training being a plus.