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Restaurant ManagerLombardi Family ConceptsHouston, Texas, United States
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Restaurant Manager

Lombardi Family Concepts
  • US
    Houston, Texas, United States
  • US
    Houston, Texas, United States

Über


Position Summary

The Restaurant Manager is responsible for overseeing daily front-of-house operations while delivering an exceptional, elevated guest experience. This role leads service teams, upholds brand and service standards, drives performance, and ensures the restaurant operates with excellence, professionalism, and profitability.

Key Responsibilities

Guest Experience & Service Excellence

  • Lead all front-of-house operations to ensure flawless execution of fine dining service standards

  • Actively engage with guests, build relationships, and resolve concerns with professionalism and urgency

  • Ensure consistent delivery of luxury hospitality, presentation, and ambiance

Leadership & Team Development

  • Recruit, train, coach, and mentor front-of-house staff

  • Conduct pre-shift meetings, ongoing service training, and performance evaluations

  • Foster a positive, accountable, and high-performance culture

  • Enforce policies, procedures, and disciplinary actions when necessary

Operations Management

  • Oversee scheduling, floor management, and labor control

  • Maintain cleanliness, organization, and compliance with health and safety standards

  • Monitor service flow, reservations, seating, and special guest requests

Brand Representation

  • Serve as an ambassador of the brand's standards, values, and culture

  • Maintain polished personal appearance and ensure staff professionalism

  • Uphold the restaurant's reputation through excellence in hospitality and leadership

Qualifications
  • 3–5+ years of restaurant management experience in fine dining or upscale hospitality

  • Strong knowledge of fine dining service standards, wine, spirits, and guest relations

  • Proven leadership, training, and team-building skills

  • Exceptional communication, organizational, and problem-solving abilities

  • Ability to thrive in a fast-paced, high-expectation environment

  • Flexible schedule including nights, weekends, and holidays

Preferred Qualifications
  • Sommelier or wine certification a plus

  • Background in luxury hospitality, chef-driven concepts, or high-volume fine dining

  • Experience with reservations systems, POS platforms, and inventory tools

What We Offer
  • Competitive salary + performance incentives

  • Growth opportunities within a respected restaurant group

  • A culture rooted in hospitality, professionalism, and excellence

  • Houston, Texas, United States

Sprachkenntnisse

  • English
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