Restaurant Manager
- Houston, Texas, United States
- Houston, Texas, United States
Über
Position Summary
The Restaurant Manager is responsible for overseeing daily front-of-house operations while delivering an exceptional, elevated guest experience. This role leads service teams, upholds brand and service standards, drives performance, and ensures the restaurant operates with excellence, professionalism, and profitability.
Key ResponsibilitiesGuest Experience & Service Excellence
Lead all front-of-house operations to ensure flawless execution of fine dining service standards
Actively engage with guests, build relationships, and resolve concerns with professionalism and urgency
Ensure consistent delivery of luxury hospitality, presentation, and ambiance
Leadership & Team Development
Recruit, train, coach, and mentor front-of-house staff
Conduct pre-shift meetings, ongoing service training, and performance evaluations
Foster a positive, accountable, and high-performance culture
Enforce policies, procedures, and disciplinary actions when necessary
Operations Management
Oversee scheduling, floor management, and labor control
Maintain cleanliness, organization, and compliance with health and safety standards
Monitor service flow, reservations, seating, and special guest requests
Brand Representation
Serve as an ambassador of the brand's standards, values, and culture
Maintain polished personal appearance and ensure staff professionalism
Uphold the restaurant's reputation through excellence in hospitality and leadership
3–5+ years of restaurant management experience in fine dining or upscale hospitality
Strong knowledge of fine dining service standards, wine, spirits, and guest relations
Proven leadership, training, and team-building skills
Exceptional communication, organizational, and problem-solving abilities
Ability to thrive in a fast-paced, high-expectation environment
Flexible schedule including nights, weekends, and holidays
Sommelier or wine certification a plus
Background in luxury hospitality, chef-driven concepts, or high-volume fine dining
Experience with reservations systems, POS platforms, and inventory tools
Competitive salary + performance incentives
Growth opportunities within a respected restaurant group
A culture rooted in hospitality, professionalism, and excellence
Sprachkenntnisse
- English
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