Appointment Scheduler

Overview
Join our dynamic healthcare team as an Appointment Scheduler, where your organizational skills and attention to detail will play a vital role in delivering exceptional patient care. In this energetic role, you will coordinate and manage appointment schedules across various departments, ensuring smooth clinic operations and optimal patient flow. Your proactive approach and excellent communication will help create a welcoming environment for patients and staff alike. This paid position offers an exciting opportunity to develop your medical administrative expertise while supporting healthcare providers in delivering top-quality service.

Duties

• Schedule patient appointments efficiently using electronic health record (EHR) ensuring accuracy and timeliness.
• Verify insurance coverage and perform insurance verification to facilitate smooth billing processes.
• Manage phone systems with professional phone etiquette, addressing patient inquiries and redirecting calls as needed.
• Review and update medical records, ensuring documentation review aligns with HIPAA regulations and confidentiality standards.
• Assist with intake procedures, including collecting patient information and updating medical histories in various EHR systems.
• Coordinate with clinical staff to optimize appointment slots and manage cancellations or rescheduling promptly.
• Support front desk operations by maintaining organized filing of medical records, handling clerical tasks, and providing excellent patient service.

Experience

• Prior experience in a medical office environment, chiropractic, or hospital setting is highly preferred.
• Familiarity with medical coding including CPT, ICD-9, ICD-10, and ICD coding is advantageous for understanding documentation requirements.
• Demonstrated proficiency with EMR systems.
• Strong computer skills including Microsoft Office suite (Word, Excel) and typing accuracy (10 key typing) are required for efficient documentation and scheduling tasks.
• Excellent customer service skills with the ability to handle multi-line phones and maintain professionalism under pressure.
• Knowledge of medical terminology, health information management practices, insurance verification procedures, and HIPAA compliance standards is necessary.
• Bilingual abilities (Spanish and English) are required to serve diverse patient populations effectively. This role offers an engaging environment where your organizational talents directly impact patient satisfaction and clinic efficiency. We seek motivated individuals eager to grow their career in healthcare administration while providing compassionate support to our patients every day

Pay: $ $20.00 per hour

Work Location: On the road