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Scheduling CoordinatorMiller Orthodontics • Grand Rapids, Michigan, United States
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Scheduling Coordinator

Miller Orthodontics
  • US
    Grand Rapids, Michigan, United States
  • US
    Grand Rapids, Michigan, United States
Jetzt Bewerben

Über

Summary of Position: 

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors.  This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.  


Key Benefits:


In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. 


Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.


Essential Job Function: 

  • Schedule, authorize and send pertinent medical records/orders for appointments
  • Maintain a positive and friendly attitude and deliver excellent customer service to patients
  • Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
  • Be receptive to training and coaching on best practices
  • Maintain an organized working space  
  • Coordinate with other team members and doctors as needed for scheduling issues or questions
  • Other duties as required as they relate to the position 

    • Knowledge, Skills and Abilities: 

  • Understanding of best practices in the industry as it relates to schedule coordination and patient intake 
  • Excellent customer service experience 
  • Have excellent written and oral communication skills  
  • Compassion and high level of service for our patients, parents, and staff
  • Integrity, always doing the right thing
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
  • Professional manner and appearance at all times
  • Computer skills: Microsoft office and Web Browser  
  • Telephone skills: Proper telephone etiquette and information gathering skills 

    • Education and Experience 

  • High-School Diploma Required 
  • 1-3 Years Relative Experience 

    • Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.

    • Grand Rapids, Michigan, United States

    Sprachkenntnisse

    • English
    Hinweis für Nutzer

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