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IT Business Analyst (AI Programme)
Ogier
- London, England, United Kingdom
- London, England, United Kingdom
Über
IT
Employment Type:
Permanent
Location:
Jersey
At Ogier, we are committed to making use of cutting‑edge technology to deliver the best possible services. We are looking for a talented individual to join us as our IT Business Analyst, working as part of our dynamic AI Programme team. This role blends business analysis, product & project support, user enablement and governance operations to drive safe, value‑driven technology adoption across Legal, OGL and Business Services. This role focuses on enablement, analysis, and adoption; it is not a technical IT role and is not responsible for building custom AI machine learning models.
Key Responsibilities Analysis, Adoption, Change & Enablement
Conduct analysis to assess feasibility, impact and risks of AI and technology opportunities
Facilitate use‑case discovery workshops and map processes to AI and technology scenarios (e.g., drafting, summarisation, search, data extraction, analysis)
Drive AI and technology adoption across Legal, OGL, and Business Services by understanding role‑specific workflows and identifying AI and technology‑enablement opportunities
Provide hands‑on support for pilots and early‑life adoption, transitioning to sustainable, self‑serve use
Build trusted relationships with the business to foster understanding and adoption
Support structured change activities
Participate in user groups such as the Legal AI Working Group to share progress, capture feedback, and act as a conduit to service lines
Participate in ongoing technology reviews to capture outcomes and lessons learned
Design reusable AI prompts, patterns and templates and curate scenario playbooks for fee earners and business teams
Proactively identify opportunities to retire/retrain/update AI prompts, workflows and guidance
Define and track technology adoption, usage and value metrics (e.g., active users, depth of use, time saved, quality indicators)
Maintain dashboards and reporting on technology adoption, value, and risk posture
Produce concise documentation: user guides, FAQs, playbooks, quick‑start assets, and short enablement videos where needed
Technical
Provide specialist support for enterprise technology and AI platforms including Microsoft 365 Copilot, approved legal‑AI tools, and internal AI applications
Analyse user scenarios and optimise prompts/workflows; create guidance that reflects Ogier's preferred ways of working
Collaborate with other technology teams on secure configurations, access, and responsible use guardrails; escal {
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Sprachkenntnisse
- English
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