Program Manager

Position Summary:
Provides support and case management to children of Holocaust survivors.

Principal Responsibilities
Knowledge, Skills And Requirements

• Conduct intakes, provide accurate information and referrals.
• Screen and assess clients' needs, including for entitlements and benefits, emergency cash assistance; make referrals as appropriate.
• Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans.
• Provide individual supportive counseling and make appropriate referrals.
• Facilitate support groups for children of Holocaust survivors.
• Performs outreach to HSP programs and other organizations serving survivors in NYC to connect with children of survivors.
• Maintain complete and accurate case notes utilizing the program's data system; prepare required documentation in case file within organizational time frames
• Maintain and report on statistics according to Selfhelp standards, utilizing the program's data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
• Supervise social work students (if applicable).
• Adhere to organization's standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary regarding regulatory compliance or good business practices.
• Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers.
• Adheres to the organization's policy regarding absenteeism and appearance and health and safety standards.

Salary Ranges: $65,000 - $70,000 commensurate with experience plus $5,000 bonus after 1 year of employment

• Clinical supervision is available for this position

Job Competencies & Minimum Qualifications
Knowledge, Skills And Requirements

• Master's Degree in Social Work with 2-5 years' experience with older adults and traumatized populations preferred
• Proficient in Microsoft Office Suite and other technology
• Excellent communication and listening skills
• Excellent customer service skills with a focus on treating clients with respect and dignity
• Able to multi-task and work independently with great attention to detail

Working Conditions/Physical Demand
Knowledge, Skills And Requirements

• Business office environment with phone and computer use, travel via public transportation. This position may have the ability to work from home 2-3 times per week.