Executive Operations Assistant

About the Opportunity:

The organization is focused on transforming autism care by empowering BCBAs to run independent practices and enabling families to access high-quality ABA therapy efficiently. The Executive Operations Assistant ensures leadership is supported, operations are streamlined, and high standards of care and efficiency are maintained throughout the team.

Responsibilities:

• Support the leadership team by managing calendars, tasks, follow-ups, and information flow.

• Remove daily operational friction to allow leaders to focus on growth.

• Translate verbal ideas into structured action plans, documents, or workflows.

• Monitor customer and provider support channels, ensuring timely and clear responses.

• Identify recurring support issues and implement solutions.

• Maintain and update internal SOPs, checklists, templates, and knowledge bases.

• Build and improve repeatable processes across admin, intake, operations, HR, and support functions.

• Spot and fix inefficiencies independently.

• Conduct research on vendors, tools, regulations, and best practices as needed.

• Launch and manage small projects, handing them off once established.

• Coordinate with external partners, vendors, payers, and stakeholders.

• Draft clear internal and external communications, including emails, updates, and documents.

• Manage follow-ups with leadership, clinical, operations, and recruiting teams.

• Ensure teams remain aligned during priority shifts and that information is shared accurately and quickly.

Requirements:

• 2–5 years in an administrative, operations, project coordinator, or chief-of-staff style role in healthcare or a startup environment.

• Anticipates needs and acts with extreme ownership.

• Exceptional written communication skills.

• High attention to detail.

• Ability to build order from chaos and strong systems thinking.

• Skilled with CRMs, Google Workspace, AI, and modern business tools.

• High level of discretion and trustworthiness with sensitive information.

• Able to move quickly while maintaining quality and accuracy.

• Strong problem-solving mindset.

Benefits & Perks:

• Direct impact on helping children access therapy faster.

• High trust, low bureaucracy environment working closely with leadership.

• Involvement in diverse areas including operations, support, recruiting, clinical, admin, and product.

• Opportunity to shape foundational systems for future growth.

• Collaborative team with high standards and strong sense of care.

Note:

"RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS."