Customer Service Team Member

Spark's Burger Co. is hiring for our Customer Service Team

We are MHK's locally-sourced, locally-owned and totally-good hamburger restaurant on the west side of Manhattan.

We are looking to expand our team of hardworking and energetic Front of House team.

What we offer:

• Thorough training with a solid, veteran team to guide you
• Simplified operations--easy to understand and execute
• Friendly, joyful and communicative environment
• High-energy and fast-paced work, with never a dull moment
• Above-average entry level wage, evenly-distributed tips and discount meals
• A job with a company rooted in purpose and service to our community

Responsibilities

• Greeting and welcoming guests, allowing them to enjoy a full Spark's Experience
• Describing and explaining menu options
• Working POS to register order
• Handle cash and credit transactions with vigilance and accuracy
• Fulfilling all drink and milkshake orders
• Delivering meals to dining guests
• Monitoring and predicting needs of dining guests
• Keeping order/beverage station clean, organized and stocked
• Help stock and organize back-up supplies
• Washing dishes, keeping dining room clean, safe and organized
• Closing/opening tasks which involve cleaning, degreasing, trash removal, scrubbing, set-up/tear-down duties

Required Skills

• Energetic: must be able to do full shifts while keeping focus and enthusiasm
• Good communicator: must be able to talk directly to team members so every crew member stays safe and every customer is satisfied
• Must be able to hustle with a sense of urgency while keeping your wits about you
• Must be able to leave outside issues at the door and be 100% here when you're here
• Physically capable of constantly standing and moving (with break(s) of course)
• Able to be alert, aware, communicative and considerate
• Bold, kind and brave: able to speak clearly, and with dignity, to management, team members, customers and business partners
• Able to learn from mistakes and not let adversity drag you down
• Be able to be Responsive and not Reactionary, always being dignified, professional and calm in the presence of your coworkers and customers
• Able to keep up with relentless orders and responsibilities without getting overwhelmed
• Able to stand the heat, motion and constant stimulus of food service and customer service

Experience:

• Retail and customer service experience preferred
• Physical labor experience preferred

Available Schedule:

• Monday, Thursday, Friday and Saturday 10am-2pm

Job Type: Part-time

Pay: $12.00 per hour

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person