Restaurant Manager

Job Title:
Restaurant Manager

Location:
Los Angeles County, CA

Salary:
$95,000–$100,000 DOE

Benefits:
Medical, Dental, Vision, 401(k), Life Insurance, PTO

Our client is a 5-star hotel in Los Angeles County, renowned for delivering exceptional hospitality and fine dining experiences. They are seeking a highly motivated and experienced Restaurant Manager to lead their dining operations and uphold their premium standards of service.

Position Overview:

The Restaurant Manager will oversee daily operations, ensuring an exceptional guest experience while maintaining team efficiency and service standards. This role requires a hands-on leader who can create a welcoming environment, manage staff, and maintain operational excellence.

Qualifications:

• Minimum 5 years restaurant management in a hotel or freestanding restaurant.
• Proven experience managing a fine dining restaurant or high-end hospitality environment.
• Strong leadership, organizational, and interpersonal skills.
• Ability to create a positive, guest-focused environment.
• Experience with POS systems (TOAST preferred) and reservation management (OpenTable preferred).
• Knowledge of inventory management, staff training, and operational procedures.
• Excellent problem-solving skills and the ability to handle guest complaints professionally.
• Strong understanding of health, safety, and labor regulations.

Key Responsibilities:

• Uphold the highest level of service standards and create a warm, hospitable environment for guests and team members.
• Manage scheduling, floor operations, and daily staff activities.
• Maintain discipline and adherence to service standards.
• Supervise day-to-day operations during scheduled shifts, including employee training, guest interaction, planning, and performance monitoring.
• Conduct weekly and monthly inventories, ensuring accuracy and efficiency.
• Be knowledgeable of restaurant policies regarding personnel, recommending measures to improve work procedures and employee performance.
• Ensure all equipment is clean, functional, and maintained through regular inspections and preventative maintenance programs.
• Coordinate maintenance, repairs, waste removal, and pest control services as needed.
• Collaborate with staff to meet guest needs and support restaurant operations.
• Fill in for team members when necessary to maintain service standards.
• Ensure compliance with all restaurant policies, procedures, standards, and training programs.
• Provide responsive, courteous, and friendly service to all guests.
• Compile and balance cash receipts at the end of shifts or days.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Ensure proper receipt of all products and adherence to receiving policies and procedures.
• Prepare and organize all required paperwork, reports, and schedules in a timely manner.
• Comply with federal, state, county, and municipal regulations regarding health, safety, and labor requirements.
• Assist in labor scheduling, ensuring positions are staffed appropriately while meeting labor cost objectives.
• Assign duties, responsibilities, and workstations to employees according to work requirements.
• Follow LQA standards and oversee opening and closing procedures.
• Utilize
  TOAST POS
  and
  OpenTable
  reservation systems efficiently.

Why Join:

• Competitive salary with growth potential.
• Comprehensive benefits package: medical, dental, vision, 401(k), life insurance, and PTO.
• Opportunity to lead and develop a high-performing team in a prestigious 5-star hotel environment.