Supervisor I

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title: Supervisor Primary Purpose:

The successful individual will leverage their proficiency in retail to…

Client & Service Expert:

· Expertise in the development of a clientele.

· Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach.

· Build and maintain new and existing client relationships and have a strong, productive client book.

· Maintain clientele and thank you note standards.

· Demonstrate strong use of selling skills.

Leadership Presence:

· Achievement of personal sales goals.

· Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.

· Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.

· Foster a team environment by creating a fun, competitive, inviting atmosphere.

Building Brand Equity:

· Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

· Ensure brand and operating standards are met to support brand consistency.

· Ensure store presentation standards are achieved and maintained.

Operational Excellence:

· Perform and supervise store opening and closing procedures including counting register funds, completing