Pharmacy Technician

Company Overview

Lunera Health is a private, 501(c)(3) non-profit community health center serving Prince William County and surrounding areas. We are dedicated to providing accessible, compassionate healthcare services to improve the well-being of our community.

Position Description: Pharmacy Technician

Reporting to: Pharmacist in Charge

FLSA Status: Non-Exempt/Hourly

Basic Function

Under the supervision of the Pharmacist-in-Charge, the Pharmacy Technician supports the daily operations of the outpatient pharmacy and ensures safe, accurate, and patient-centered pharmaceutical care. This position works closely with providers, care teams, and other Community Health Center (CHC) staff to support high-quality primary care services, optimize 340B program compliance, and enhance access for medically underserved populations.

Essential Functions

• Provide exceptional customer service to patients dropping off or picking up prescriptions, ensuring a welcoming and patient-centered experience.
• Answer phone calls promptly and professionally, directing questions to the appropriate staff as needed.
• Accurately enter and process prescription orders within the pharmacy management system; consult with the pharmacist when clarification or clinical review is needed.
• Retrieve, count, label, and prepare medications to support pharmacist verification.
• Create and maintain accurate patient profiles, including demographics, allergies, insurance information, and medication histories.
• Assist pharmacists in accordance with federal, state, and local pharmacy regulations, CHC policies, and applicable 340B program requirements.
• Follow all procedures related to operating a compliant 340B pharmacy, including correct patient identification, prescriber validation, accumulator accuracy, and documentation of eligible encounters.
• Support pharmacy record-keeping, audit readiness, and quality assurance activities.
• Communicate with insurance carriers to secure