Veterinary Receptionist

When you join Parker Road Veterinary Hospital in Wylie, TX, you are partnering with a practice dedicated to one core mission: providing the very best veterinary medicine so our patients can live long, healthy, happy lives. We have served the Wylie community and beyond since 1984, building a reputation for trust and excellence that is reflected in our outstanding 4.9-star Google rating. We treat every pet like our own, and we are looking for dedicated teammates ready to commit to compassionate, high-quality care. This is your opportunity to do your best work in a respected, established practice. We believe that our success starts with the commitment and growth of our teammates. You will benefit from being part of a network committed to fostering professional development. We ensure our veterinarians have access to internal specialty consultations and resources that support complex case management. We have dedicated programs in place to help all teammates achieve their career goals, whether you aim to become a credentialed technician, move into leadership, or expand your diagnostic skills. This culture of education means you always have the support you need to grow and succeed. At Parker Road Veterinary Hospital, we provide comprehensive, full-service care across multiple modalities. Our medical focus is broad, supporting both small animal and equine patients, allowing for diversity in your daily practice. We prioritize advanced care, supported by robust testing and diagnostics capabilities. Your scope of practice will include surgical procedures, wellness and prevention, and essential urgent care services, ensuring you are constantly engaged with complex and varied cases. We provide the tools necessary to meet our mission of delivering sophisticated veterinary medicine every single day. Wylie, Texas, offers a fantastic blend of suburban comfort and community pride, situated just northeast of Dallas. Joining our team means integrating into a city where the hospital has been a dedicated partner since 1984. You will find yourself in a highly supportive environment where pet owners trust us implicitly, allowing you to establish deep, meaningful connections with your clients. Wylie provides an excellent place to build a life while engaging in a highly valued professional setting.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring To The Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Driving the award-winning culture are the WAG values –
Work Together, Amaze, and Grow
. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement:
Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.