Enhanced Services Team Lead

Position Overview

Sunrise Clinical Associates is seeking a licensed clinician to serve as an Enhanced Services Team Lead, providing leadership for either our Community Support Team (CST) serving adults or our Intensive In-Home (IIH) team serving children, adolescents, and families.

This role blends direct service, clinical oversight, and team leadership, ensuring high-quality, compliant, and client-centered care across community-based behavioral health services. Final program placement (CST or IIH) will be determined based on candidate experience, licensure, and organizational need.

Pay: $35.00 – $40.00 per hour

Job Type: Full-time or Part-time

Work Location: Community-based / On the road (RDU service area)

Core Responsibilities (Applies to Both CST & IIH)

• Provide leadership, supervision, coaching, and support to assigned Enhanced Services team.
• Maintain a small caseload and deliver billable services aligned with treatment plans and program standards.
• Oversee documentation, service delivery, and billing to ensure compliance with Medicaid, state regulations, and agency policies.
• Facilitate team meetings, case consultations, and performance feedback.
• Support staff training, onboarding, and professional development.
• Coordinate scheduling, coverage, and daily operational needs.
• Collaborate with community partners, referral sources, and internal stakeholders.
• Participate in quality assurance activities, audits, and program development initiatives.
• Travel throughout the RDU service area to support staff and client needs.

Program-Specific Focus Areas

Community Support Team (CST – Adults)

• Deliver and oversee CST services for adults with mental health and/or substance use needs.
• Support recovery-oriented, person-centered service delivery.
• Coordinate care with community providers and natural supports.

Intensive In-Home (IIH – Children & Families)

• Deliver and oversee family-centered, strengths-based interventions for youth and families.
• Provide therapeutic interventions and crisis response as needed.
• Collaborate closely with families, schools, and community agencies.

Qualifications

• Master's degree in Social Work, Counseling, Psychology, or related field.
• Active NC licensure or associate-level licensure (LCSW, LCMHC, LMFT).
• Minimum 1–2 years of experience in CST, IIH, or a comparable community-based behavioral health program.
• Prior supervisory or team lead experience strongly preferred.
• Strong clinical judgment, organizational skills, and written/verbal communication.
• Ability to work flexible hours, including evenings or weekends, based on client needs.
• Valid driver's license, reliable transportation, and current auto insurance.

Benefits

• 401(k)
• Flexible schedule
• Paid orientation and training
• Professional development assistance

Requistion Goal:

• This posting is intended to fill multiple Enhanced Services Team Lead roles. Qualified candidates will be matched to CST or IIH based on experience and program need.

Job Types: Full-time, Part-time

Pay: $ $40.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Professional development assistance

Application Question(s):

• Licensed or provisionally licensed in NC (LCSW, LCMHC, LMFT)?

Experience:

• Supervising: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Raleigh-Durham, NC (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: On the road