Care Manager

Description
Coordinate and manage care for elderly and adults with physical, developmental, and intellectual disabilities who are members of the Community Care, Inc. program.

Duties

• Perform initial and ongoing assessments to include care plan development, risk reduction strategies, and service coordination.
• Identify, evaluate, implement, and monitor long-term healthcare needs and manage services.
• Maintain clear and updated documentation of all contacts and services provided.
• Perform home visits and maintain a regular schedule of client contacts and visits.
• Provide access to community resources for clients and families.
• Maintain contact with a family member on needs and services offered to a client.
• Contact service providers to coordinate and authorize services to meet the identified needs of clients

Knowledge, Skills, And Abilities

• Ability to interact effectively with people from diverse backgrounds.
• Ability to communicate effectively, verbally, and in writing.
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance
• Demonstrated computer literacy skills, using MS Office, Google applications, and other basic data systems including Internet navigation.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Self-motivated and able to work independently.

Qualifications
Must have excellent interpersonal and communication (written and spoken) skills and the ability to work in a multicultural environment. Exceptional organizational and multitasking skills. Must be dependable, flexible, detail-oriented, and have basic computer knowledge. Previous experience working with the elderly and disabled is seen as an advantage.

A bilingual Spanish speaker is highly preferred but not required.

Bachelor's degree in social work, Human Services, Psychology, or another related field, and a valid driver's license and insured vehicle. At least one (1) year of formal (non-family setting) experience working with a geriatric population in community care management or related community experience with older adults.