Coordinator, Registration Compliance

Are you an individual with meticulous attention to accuracy and experience providing customer service while dealing with difficult conversations? If so, keep reading

The Coordinator, Registration Compliance is responsible for providing day-to-day professional and timely service to all members. The Coordinator, Registration Compliance will be required to display solid commitment to the Registration team; working with others to ensure accurate recording of mandatory member information and timely follow-up of non-compliance situations, recognizing the need to escalate matters when necessary. This position reports to the Manager of Registration Compliance.

CPA Alberta has offices in Edmonton and Calgary and provides hybrid Telecommuting opportunities (working from home a maximum of 3 days a week).

Further information on the benefits of working with CPA Alberta can be found on our website here.

Please note this is a 12-month contract position.

• 2-3 years of experience in a corporate office environment.
• Post-secondary education in a relevant discipline is an asset.
• Strong working knowledge and proficiency with Microsoft Word, Excel, Outlook, and Teams.
• Methodical approach to work with meticulous attention to detail.
• Excellent written and verbal communication skills.
• Strong analytical thinking skills.

• Review members' Continuing Professional Development (CPD) compliance and correspond with those identified as non-compliant, ensuring timely follow-up as required.
• Communicate with CPD non-compliant members in a professional and timely manner.
• Support the member suspension and cancellation processes, including mail merges, assembly of digital and physical letters, sending and saving such communications, creating waybills, and track completion of tasks accordingly.
• Initiate and coordinate the member reinstatement communications and ensure records are maintained in accordance with department policies.
• Review the CPD verification submissions for compliance with requirements.
• Provide updates and reports to the Officer, Registration Compliance and Manager, Registration Compliance regarding the status of the reviews.
• Other tasks and projects assigned.

CPA Alberta is the professional regulatory organization representing Alberta's more than 30,000 Chartered Professional Accountants (CPAs). Alberta's CPAs are among the more than 220,000 Canadian CPAs who provide financial and management expertise across the country and around the world, at every level and in every sector. CPA Alberta's legislated mandate is to protect the interest of the public, protect the integrity of the profession, promote and increase the competence of Alberta CPAs, and regulate the conduct of Alberta CPAs.

If you have competency in:

• Values & Ethics 
• Teamwork & Adaptability 
• Organizational Awareness 
• Communication 
• Attention to Detail 
• Planning & Organizing 
• Problem Solving 
• Service Orientation 

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with every qualification shown, we encourage you to apply. You may be just the right candidate for this or other roles.

• Fast paced work environment.
• Some travel may be required.
• Occasional work outside of regular working hours may be required.
• This position can be in either Calgary or Edmonton.

CPA Alberta thanks all applicants for their interest and advises that we will contact only those selected for an interview.

In its commitment to an equitable, diverse, and inclusive workforce, CPA Alberta welcomes applications from all qualified persons. We encourage members of equity groups (women, Black, Indigenous peoples, visible minorities, persons with disabilities, and LGBTQ2S+); and all those who may contribute to the further diversification of the organization to apply.

Please notify us if you require accommodation at any time during the recruitment process.