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Product Designer
Amex
- Manchester, England, United Kingdom
- Manchester, England, United Kingdom
Über
Our global design team is seeking a Product Designer who has a passion for travel innovation, can transform complexity into clarity and leads by doing. Product Designers work with feedback from our 8 million users to directly deliver on user needs and our mission of redefining business travel. Designers don’t just create interfaces – they help build and ship sophisticated products that empower millions of business travelers, travel coordinators and agents.
The Product Design team structure is a blended model. All design belongs to a centralized design team that delivers a globally unified product and brand identity. Designers also belong to pod teams of product management, development and research working as one to ship entire lines of solution‑focused problem solvers with small egos. We value individual vision and invest in individual growth. We work through issues as a team to craft global designs and embrace experimentation.
Responsibilities
Conduct user research to understand user needs, behaviors and pain points.
Develop user personas, journey maps and experience maps.
Create wireframes, mockups and interactive prototypes to visualize design concepts.
Conduct usability testing and gather user feedback to iterate on designs.
Collaborate with product designers, product managers, developers and other stakeholders to ensure designs are feasible and aligned with business goals.
Maintain and contribute to the design system and ensure design consistency across products.
Manage multiple projects in a fast‑paced environment.
Stay up‑to‑date with industry trends and best practices to continually improve our design processes and outputs.
Contribute to a scalable Design System.
Qualifications
5 years of experience in Product design, preferably in a B2B / SaaS environment.
Strong portfolio demonstrating expertise in user‑centered design principles, processes and deliverables.
Experience using Figma.
Excellent communication and collaboration skills with the ability to present and defend design decisions.
Strong problem‑solving skills and attention to detail.
Knowledge of accessibility standards and best practices.
Experience with user research methodologies and tools.
Fluent in spoken and written English; French would be a plus (not mandatory).
Benefits
Flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance and wellbeing resources.
Travel perks: choose deals each week from major travel providers on flights, hotels, cruises and car rentals.
Access to over 20 000 courses on our learning platform, leadership courses and new job openings available to internal candidates first.
Commitment to inclusion: connect through global Inclusion Groups centered on common identities or initiatives.
And much more!
Location Manchester, United Kingdom
Employment Information Full‑time, 1 vacancy.
Additional Information We encourage passionate applicants to apply even if they don’t meet every requirement. If you’re driven by our mission and believe you’d be a great addition to our team, please apply.
Equal Opportunity Statement All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability or any other class or characteristic protected by law.
Miscellaneous Key skills: InVision, Interaction Design, UX, Usability, Visual Design, Design Thinking, Zeplin, User Research, UI, iOS, Figma, Sketch.
Experience: years (information missing)
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We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
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Sprachkenntnisse
- English
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