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Posting Details
Job #
041948
Department Code
20703-6031
Department
Information Technology Services
Job Title
Senior IT Engineer - CDI
Location
Syracuse, NY
Pay Range
$77,000 - $111,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
This role is a key member of the Compute and Data Infrastructure team, responsible for designing, implementing, and managing scalable storage systems that support the University's enterprise and research initiatives across two on-premise data centers and a colocation facility in Boston. The position focuses on Fiber Channel and NFS-based storage, integrated with vSphere environments and supporting a broad base of direct NFS customers. Responsibilities include storage automation, performance optimization, documentation, and ensuring reliable backup and recovery processes. The ideal candidate brings hands-on experience with enterprise storage platforms such as ONTAP, SnapMirror, and SnapCenter; deep knowledge of NFS and FC protocols; and proficiency in scripting languages like PowerShell or C#. Success in this role requires close collaboration with vendors and internal teams to deliver secure, high-performing, and resilient storage infrastructure aligned with University needs.
Education and Experience
- Bachelor's degree or four (4+) plus years of experience in computing technology or equivalent combination of experience and education.
- Experience in integration of on-premises and cloud-based computing infrastructures.
Skills and Knowledge
- Extensive hands-on experience with enterprise storage systems (e.g., ONTAP, SnapMirror, SnapCenter, SanNAV).
- Proficiency in virtualization environments and integration of storage with virtual infrastructure (e.g., vSphere, Hyper-V).
- Strong scripting/automation skills (e.g., PowerShell, C#, Ansible) for operational efficiency and scalability.
- Demonstrated success in vendor evaluation, negotiation, and contract management.
- Familiarity with storage security, compliance frameworks, and disaster recovery planning.
- Demonstrated experience conducting root cause analysis
- Familiarity with cloud storage technologies
Responsibilities
- Design, implement and support scalable enterprise storage solutions (SAN/NFS) that ensure high availability, optimal performance, and data integrity.
- Lead architecture and optimization initiatives for storage infrastructure supporting both enterprise operations and research computing environments.
- Administer and optimize storage systems using Fiber Channel and NFS protocols while ensuring seamless integration with virtualization platforms.
- Collaborate with colleagues and groups across compute, backup, disaster recovery, research computing, and networking to deliver reliable, end-to-end infrastructure performance.
- Monitor and analyze storage system performance to identify and resolve bottlenecks, hardware failures, and interoperability issues.
- Troubleshoot complex issues and perform detailed root cause analyses.
- Ensure high availability and resiliency through proactive diagnostics, system tuning, and remediation of technical challenges.
- Develop and maintain automation scripts and infrastructure-as-code solutions to support efficient storage provisioning, monitoring, and reporting.
- Enhance operational efficiency, scalability, and consistency through the use of automation processes and configurations.
- Collaborate with vendors and leadership to evaluate storage technologies, inform technical decision-making, and support procurement planning.
- Maintain clear and comprehensive documentation and operational standards to ensure consistent and reliable enterprise storage practices.
- Proactively monitor and assess emerging industry trends and advancements in storage solutions to guide innovation and maintain best-in-class practices.
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link
Job Posting Date
06/09/2025
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants
Wünschenswerte Fähigkeiten
- vSphere
- Hyper-V
- Powershell
- C#
- Ansible
Berufserfahrung
- Data Infrastructure
Sprachkenntnisse
- English