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Support Spec/h2pThe Company: Aflac Columbus/ppThe Location: GA, US, 31999/ppThe Division: Corporate Services/ppSalary Range: $47,000 - $63,000/ppJob Posting End Date: 1/30/2026/ppWeve Got You Under Our Wing/ppWe are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way./ppAflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of Americas best-known brands. Aflac has been recognized as Fortunes 50 Best Workplaces for Diversity and as one of Worlds Most Ethical Companies by Ethisphere.com./ppOur business is about being there for people in need. So, ask yourself, are you the duck? If so, theres a home, and a flourishing career for you at Aflac./ppWorker Designation
This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership./ppDepending on your location within the continental US, this role may be hybrid or remote./pulliIf you live within 50 miles of the Aflac offices located in Columbus, GA, or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership./liliIf you live more than 50 miles from the Aflac offices located in Columbus, GA, or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance./li/ulpWhat does it take to be successful at Aflac?/pulliActing with Integrity/liliCommunicating Effectively/liliPursuing Self-Development/liliServing Customers/liliSupporting Change/liliSupporting Organizational Goals/liliWorking with Diverse Populations/li/ulpWhat does it take to be successful in this role?/pulliStrong interpersonal and communication skills/liliCustomer-focused with a proactive approach to service and problem-solving/liliFamiliarity with sales processes, client account management, or customer support/liliOrganizational skills and attention to detail/liliStrong presentation skills/liliStrong Microsoft office skills with a focus in PowerPoint and Excel/li/ulpEducation
Experience Required/pulliHigh School Diploma or Equivalent/lili4+ years of job-related work experience/li/ulpOr an equivalent combination of education and experience/ppTravel lt;25%/ppPrincipal Duties
Responsibilities/pulliBuilds and maintains relationships with current clients to support retention and growth/liliAssists with identifying potential new clients and supports outreach initiatives/liliConducts client and sales presentations, surveys, and other engagement activities to assess client satisfaction and needs/liliParticipates in team discussions around sales strategies and service recommendations/liliResponds to client inquiries and works to resolve routine problems independently or with minimal supervision/liliSupports quality service delivery by reviewing and providing feedback on sales and support processes/liliAssists in organizing and delivering tactical training sessions under management direction/liliPerforms other related duties as needed/li/ulpTotal Rewards/ppThe salary range for this job is $47,000 to $63,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting./ppAt Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate./ppIn addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, youll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities./p/div
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- English
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