Technology Solutions Owner

Who We Are:

World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at   

About the Opportunity:

The Technology Solutions Owner (TSO) for Business Intelligence, Data, and Engineering Solutions is responsible for end-to-end ownership of WES's data ecosystem, encompassing data engineering, analytics, reporting, and visualization initiatives. This role combines strategic program and project management with a strong understanding of data engineering practices and business intelligence delivery. The TSO ensures that data platforms, pipelines, and visualization tools deliver reliable, actionable insights that empower decision-making and advance WES's mission

This role coordinates complex, cross-functional data programs—aligning strategy, roadmap, delivery, and operational performance—with business priorities while fostering collaboration across technology, analytics, and business teams.

What You'll Do:

• Lead and manage data engineering and analytics programs from conception through implementation and sustainment, through program and project leadership.
• Define and manage project scope, timelines, dependencies, and risks across multiple workstreams.
• Coordinate cross-functional teams, including data engineers, developers, architects, and business stakeholders to deliver integrated solutions.
• Track milestones, budgets, and deliverables; report progress and issues to executive stakeholders.
• Work within the TSO team to maintain project governance and delivery frameworks for data and BI initiatives.
• Drive continuous improvement in delivery practices, ensuring scalability, quality, and alignment with enterprise standards.
• Ensure data engineering and Architecture alignment, oversee development and maintenance of data pipelines, integrations, and data platforms supporting WES's operational and analytical needs.
• Collaborate with Data Engineering and technology teams to ensure platform reliability, performance, and compliance with security and privacy standards.
• Contribute to the evolution of WES's data architecture strategy, including modernization initiatives and a self-service model.
• Support implementation of robust ETL/ELT frameworks, data modeling standards, and metadata management.
• Promote best practices for data lineage, quality, and governance in collaboration with data stewards and governance teams.
• Manage the roadmap for data projects, BI and reporting solutions to ensure alignment with organizational goals and business priorities for Business Intelligence and data delivery.
• Oversee the design and delivery of dashboards, reports, and analytics products that drive actionable insights.
• Partner with business units to define KPIs and success metrics; ensure data solutions deliver measurable business outcomes.
• Drive adoption of self-service analytics through tools such as Tableau.
• Ensure quality, consistency, and usability of delivered data products.
• Serve as the primary liaison between business, technology, and data teams for BI and data engineering initiatives for stakeholder engagement and communication.
• Translate business needs into technical deliverables and facilitate decisions across cross-functional teams.
• Communicate program status, risks, and mitigation strategies clearly to executives and stakeholders.
• Foster collaboration and promote a shared understanding of data priorities across the organization.
• Monitor performance metrics for data pipelines, dashboards, and reports (e.g., SLA/SLO attainment, data refresh rates, uptime) to ensure operational excellence and continuous improvement.
• Drive initiatives to reduce technical debt and improve scalability, observability, and resilience in data platforms.
• Document architectures, requirements, decisions, and release notes in Confluence; manage delivery using Jira or similar tools.
• Implement lessons learned and retrospectives to refine program and project management practices.

Your Experience:

Required

• Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field.
• Proven experience managing data engineering, BI, or analytics projects in an enterprise or technology-focused organization.
• Strong understanding of data lifecycle management, ETL/ELT processes, and data warehouse/lakehouse architectures (e.g., Snowflake).
• Familiarity with data pipelines, integration tools, and cloud environments (Azure, AWS, or GCP).
• Demonstrated ability to lead complex programs with multiple technical and business stakeholders.
• Strong knowledge of data visualization and BI tools (Tableau, Looker) and their implementation best practices.
• Experience with Agile delivery, project management, and collaboration tools (Jira, Confluence).
• Excellent communication, facilitation, and stakeholder engagement skills.
• Certifications in Agile (CSPO, PMI-ACP) or Project Management (PMP).
• Strongly alignment with WES mission and values, and demonstrates a growth mindset.

Desired

• An understanding and commitment to the WES mission to ensure that the education, skills and talents of international
• Data engineering or analytics certifications (e.g., Tableau/Salesforce, Data Visualization) and professional certification in Data Analytics, Business Intelligence, are a plus.
• Operate in eastern time zone
• Ability to travel

What We Offer:

Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options.

• Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being.
• Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions.
• Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career.
• Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change.
• Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization. 

Values: 

• Opportunity - We open doors so people can build better futures.
• Inclusion - We become stronger, more creative, and more resilient when we embrace diversity.
• Equity - We uphold fairness and justice in our work and actions.
• Enterprising - We are resourceful, inventive, and driven.
• Expertise - We challenge ourselves to be the best at what we do.

Inclusive Recruitment Process:

We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply.

Our Commitment:

World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance – it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential. 

If you require assistance and/or accommodation at any point during the recruitment process, please contact us at , we're here to support you. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs.

For more information about WES, please visit our website