Fund Development Coordinator

If you love detail, purpose, and people and want your work to actually matter, start here. Bow Valley Palliative is looking for a Fund Development Coordinator who knows how to keep the engine running so meaningful donor relationships can thrive. This is not a sales role. It is not event-only work. It is the backbone of a high-functioning philanthropy program.

If you are organized, calm under pressure, and comfortable working with sensitive information and emotional conversations, keep reading.

Why This Role Matters

Every donation tells a story. Every donor interaction shapes trust. As Fund Development Coordinator, you are often the first voice and the steady hand behind the scenes. Your work allows our fund development team to focus on building relationships while you ensure nothing falls through the cracks.

This role sits at the intersection of administration, donor care, and operational excellence.

What You Will Do

Fund Development Support

• Be the first point of contact for donors, community members, event participants, and partners.
• Handle inquiries with warmth, professionalism, and discretion.
• Capture donor interactions accurately in e-Tapestry.
• Prepare donor materials including proposals, gift agreements, stewardship reports, and presentations.
• Support grant applications and reporting.
• Assist with donor events and engagement activities as needed.

Donation Processing

• Process donations including cash, cheques, phone, and drop-in gifts.
• Ensure gifts meet CRA receipting requirements and donor intent is documented clearly.
• Issue charitable tax receipts accurately and on time.
• Follow internal controls for handling and depositing funds.

Database and Records Management

• Maintain clean, accurate donor records in e-Tapestry.
• Generate reports and data exports as requested.
• Scan and organize documents in SharePoint and e-Tapestry.
• Support donors and solicitors with profile updates and preferences.

What We Are Looking For

What We Expect to See on Your Resume

• Experience in fundraising administration, donor services, nonprofit administration, or a related role.
• Comfort working with donor databases. e-Tapestry experience is an asset.
• Strong administrative and organizational experience with high attention to detail.
• Experience handling confidential information responsibly.
• Proficiency with Microsoft Office and digital filing systems.

What We Will Be Listening For in the Interview

• How you build trust and rapport with people, especially in sensitive or emotional situations.
• Your ability to stay organized while managing multiple priorities.
• How you handle donor inquiries, mistakes, or process breakdowns.
• Examples of initiative, follow-through, and improving systems.
• Your judgment, discretion, and ability to remain calm and grounded.

This Role Is Likely a Great Fit If You

• Care deeply about purpose-driven work.
• Enjoy behind-the-scenes excellence and making others successful.
• Are detail-oriented without losing sight of the human experience.
• Communicate clearly, kindly, and confidently.
• Take pride in accuracy, follow-through, and professionalism.

Work Details

• Permanent, full-time role. 40 hours per week.
• Based in Canmore with hybrid flexibility.
• Reports to the Director of Philanthropy.

Ready to Apply?

If this sounds like work you would be proud to do, we want to hear from you. Apply with your resume and a short cover letter telling us why this role and this organization matter to you.

Bow Valley Palliative is committed to creating a respectful, inclusive workplace and encourages applications from all qualified candidates.