Training & Development Specialist

Work Arrangement: Hybrid upon completion of onboarding/ training We are

guided by our IDEA principles - Inclusion, Diversity, Equity, and

Accessibility - to support a workforce that reflects our community. Our

principles support Greylock\'s mission and our goals of building a

diverse workforce - reflecting multiple identities - and supporting the

diverse communities we serve. We strive to ensure that the spaces in

which we work and community members we engage are inclusive. To be

employed by Greylock Federal Credit Union employees must reside in one

of the following states: Massachusetts, New York, Vermont, or

Connecticut. Review of the candidate pool for each opportunity with

Greylock Federal Credit Union will begin on the fourteenth day of

posting. Under the general supervision of the VP of Brand & Culture,

supports the coordination, creation, maintenance, and facilitation of

educational materials used for internal training programs throughout the

organization. Participates on project teams with training-related

objectives. Key Job Requirements: 1. Designs, facilitates, and evaluates

training for new hires, branch staff, and core system users through

classroom, virtual, and hybrid environments. 2. Maintains and

administers the Learning Management System, training calendar, and

participation records; ensures accurate tracking, course assignments,

and reporting. 3. Develops and edits instructional content in

collaboration with department leaders; maintains up-to-date training

documents, materials, and compliance references. 4. Participates on

cross-functional project teams to support business initiatives with

aligned training and performance support. 5. Supports the delivery of

internal leadership and cultural training such as Greylock Management

Academy, Crucial Conversations, and new hire orientation. 6. Analyzes

participant feedback and manager input to improve training programs and

identify learning needs. 7. Maintains SharePoint training site and

assists with uploading content, archiving outdated files, and posting

calendar updates. 8. Engages in ongoing professional development,

attends training seminars, and contributes external best practices to

improve internal training delivery. 9. Represents Greylock in community,

civic, and professional forums to expand the organization\'s visibility

and brand awareness through professional engagement, networking, or

external volunteer opportunities. Position Requirements: - High school

diploma or its equivalent. - Preferred: College Degree - Preferred: At

least two years\' experience as an Instructional Designer, a training

facilitator or related field - Obtain ATD Instructional Design

Certificate preferably within 18 months of hire - Ability to identify

and create materials, exercises, and activities that enhance the

learning process. - Ability to break learning topics into basic steps

and identify the order in which topics are best presented. - Exceptional

written communication skills, including proper grammar, punctuation, and

spelling. Ability to write drafts, edit drafts, and ensure finalized

materials provide for the