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and we have a dynamic future ahead./ppThis highly motivated individual, as part of the Sales Support Group, will be responsible for driving revenue growth by managing customer inquiries, preparing accurate quotes, and supporting sales efforts. This role requires a strong technical understanding of product specifications, the ability to interpret drawings and cross-functional collaboration to deliver competitive pricing and product solutions. The Sales Support Representative will develop and maintain an active sales pipeline, generating new business leads through proactive outreach and relationship management. This position reports to the Director of Customer Service with a dotted line to Sales VP. This role will come up to speed onsite, then transition to hybrid; it is based in Menomonee Falls, WI./ph3Primary Job Duties and Responsibilities/h3ulliPrepare and deliver accurate and timely customer quotations./liliReview and interpret customer specifications and drawings to ensure proposed products meet technical and commercial requirements./liliCollaborate with Product Management and other internal teams to determine appropriate product discounts, pricing strategies, and configurations./liliMaintain and manage the sales pipeline using BI/CRM tools to track opportunities, follow up on leads, and ensure timely progression through the sales cycle./liliConduct lead generation activities at the direction of the Sales team/liliSupport the field sales team by providing product information, technical assistance and quoting support./li/ululliBuild and maintain strong customer relationships to promote repeat business and customer satisfaction/liliMonitor market trends and customer feedback to identify opportunities for growth or improvement/liliAssume responsibility for other projects and duties as assigned by Director of Customer Service or Company management./liliResponsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)/liliTravel when needed to job sites, trade shows and other events. (10%)/li/ulh3Required Qualifications/h3ulliAssociate degree in Sales/Business or equivalent related experience/lili5+ years of applicable career experience (ie: Inside Sales)/liliAbility to read bid specifications and blueprints/liliTechnical knowledge, installation experience or engineering skills/liliStrong computer skills, including Microsoft Office Suite/liliCRM experience/liliUnderstanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable./liliMust successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment drug testing as a condition of employment./li/ulh3Preferred Qualifications/h3ulliBachelors degree in Sales/Business or related field./liliManufacturing / building materials industry experience./liliCRM/Salesforce, Epicor, and Quotable experience preferred./lili2+ years in lead generation./li/ulh3General Applicable Company Competencies/h3ulliCommitment to Watts values of integrity, accountability, continuous improvement and innovation, and transparency./liliPunctuality and dependability./liliAbility to be flexible and adapt to changing work priorities and stressful conditions./liliAdherence to all personnel policies, procedures, and standards of process as implemented by Watts./liliMaintain productive and collaborative relationships with other Watts employees./liliAdherence to Watts seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action./li/ulpWorking Conditions:/ppWhile performing the job duties, you will be working in an office environment. You will be required to work in the office at the Menomonee Falls location while coming up to speed; then transitioning to three days in office and two days/week remotely./ppPhysical Requirements:/pulliAbility to remain seated at a desk or workstation for extended periods./liliAbility to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods./liliAbility to physically move around the office, organize or transport files, packages, or other office-related materials./liliAbility to read documents, use a computer, and perform data entry tasks./liliAbility to communicate clearly with management and coworkers, particularly in meetings or phone calls./liliAbility to operate standard office equipment such as computers, printers, phones, and copiers./liliAbility to occasionally lift and carry light objects, such as office supplies, documents, or small equipment./li/ulpNothing in this job description restricts Watts right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is at will, which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason./ppWatts in it for you:/ppCompetitive compensation based on your skills, qualifications and experience/ppComprehensive medical and dental coverage, retirement benefits/ppFamily building benefits, including paid maternity/paternity leave/pp10 paid holidays and Paid Time Off/ppContinued professional development opportunities and educational reimbursement/ppAdditional perks such as fitness reimbursements and employee discount programs/ppAt Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success./ppAnd this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water./ppWatts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources./p/div
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