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Responsibilities/h3h4Customer Service:/h4ulliProvide a positive representation of Westlake Ace Hardware./liliProactively assist customers in solving problems./liliGreet customers entering and throughout the store. Thank customers when finished and when they are leaving the store./liliPossess a friendly outgoing demeanor; work well with customers as well as associates./liliEnsure all pages and calls are answered promptly, courteously and effectively./liliForward any customer complaint that cannot be handled to a member of management./liliPossess strong product knowledge and knowledge of store layout and location of products./liliAssist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time./li/ulh4Store Operations:/h4ulliAssist in creating a positive, professional and safe work environment./liliAssist with receiving, checking in and stocking of merchandise throughout the store./liliAssist with maintaining back stock levels./liliAssist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area./liliAssist with providing a clean and orderly sales floor, including end caps and ad merchandise./liliAssist with merchandise resets through the store./liliProvide assistance to Department Specialists, i.e. price changes, special orders./liliEnsure signage is current throughout the store./liliOperate forklift with proper training./liliCommunicate any Store Support Center issue to General Manager for follow up./liliCommunicate any merchandising, cost control or sales idea to General Manager./liliParticipate in store meetings./liliBe professional in appearance and actions./liliPerform all other duties as assigned./li/ulh3Other Essential Requirements/h3ulliAbility to exhibit and incorporate our Core Values into daily decisions and interactions with others:/liulliSERVICE
Amaze our customers, our associates and our communities by delivering on our helpful promise./liliPASSION
Showing our love for the work we do, our customers, and our associates./liliRESPECT
A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued./liliINTEGRITY
An authentic commitment to moral and ethical behavior./liliTEAMWORK
Together we can achieve extraordinary things./liliEXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement./li/ul/ulh3Minimum Skills, Requirements and Qualifications/h3ulliHigh School or GED equivalent./liliFormal retail experience preferred./liliStanding, walking, lifting (up to 25lbs) and climbing./li/ulpCompensation Details $12.00 per hour/ppEqual Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws./p/div
Sprachkenntnisse
- English
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