Medical Receptionist

Full-Time | Family Health Practice

Are you a proactive professional who loves helping people? We are a state-of-the-art Family Health clinic looking for a fun, friendly, and diligent Medical Receptionist to join our growing team.

At our practice, we don't just process patients; we care for people. The owner deeply values personal growth and professional development, seeking an enthusiastic individual who brings integrity and reliability to the office every day. If you thrive in a fast-paced environment and pride yourself on maintaining a professional and courteous demeanor through it all, we want to meet you

Why Join Us?

• A Culture of Growth: We invest in our team's professional development.
• Supportive Environment: Work in a collegial atmosphere where your contributions are truly appreciated.
• Modern Medicine: Experience a tech-forward, state-of-the-art clinical setting.

The Role

We are seeking a highly organized, assertive, and responsible individual who intuitively understands patient needs. You should be someone who can think and react to events effectively and swiftly, ensuring the front office runs like clockwork.

Key Responsibilities:

• Patient Advocacy: Greet patients and visitors with warmth; manage the "first impression" of the clinic.
• Expert Scheduling: Manage high-volume phones and coordinate both sick and well-visit appointments efficiently.
• Digital Management: Utilize our Electronic Health Records (EHR) system with precision and speed.
• Workflow Coordination: Follow established office routines and policies to maintain a seamless patient experience.

Qualifications & Skills

• Minimum 1 year in the customer service industry. Previous medical receptionist experience or a background in general office work is preferred.
• Strong computer literacy and typing proficiency are required.
• High level of tact, diplomacy, and the ability to maintain confidentiality.
• Superior organizational skills, ability to multi-task, and the discipline to work independently under pressure.
• Ability to communicate clearly and professionally, both in person and over the phone.

Reporting Relationship

This position reports directly to the Front Office Lead.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending