Business Relationship Support Associate

About this role:

Wells Fargo is seeking a Business Relationship Support Associate in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at

The GPL Reporting Team plays a key role in supporting multiple business units and is known for delivering high-quality insights that influence decision making across the GPL organization. The team supports Service (Dedicated, NSG), Implementation, WellsOne, Billing, Fraud, Tech & Research.

In this role, you will:

• Be responsible for a complex portfolio of customers
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Share leadership role with managers to oversee a portfolio of accounts
• Identify opportunity for process improvements within the portfolio
• Review and analyze the decision process for customer accounts
• Evaluate the profitability and risk of designated portfolio
• Verify compliance and report identified issues for resolution
• Present recommendations to resolve and exercise independent judgment
• Develop expertise in the policies, procedures, and compliance requirements
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders

Required Qualifications:

• 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Treasury Management product knowledge and experience
• Critical thinker with a focus on risk mitigation across varied scenarios
• Intermediate Microsoft Excel skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-taking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Basic Tableau/CLEAR Analytics skills 
• Basic understanding of data analysis with ability to identify patterns and support risk and control efforts

Job Expectations:

• The position hours may vary between 7:00 AM - 6:00 PM, with specific times determined by operational needs
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• ​Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal