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Construction Project ManagerRe-StairMemphis, Tennessee, United States
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Construction Project Manager

Re-Stair
  • US
    Memphis, Tennessee, United States
  • US
    Memphis, Tennessee, United States
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Core Responsibilities:

Project Kickoff & Planning

  • Conduct project kickoffs after sale to ensure scope, schedule, materials, and expectations are clearly defined
  • Review estimates, drawings, measurements, and job notes before work begins
  • Coordinate with the shop to confirm material availability, fabrication timelines, and readiness

Client Communication & Liaison Role

  • Act as the primary liaison between the client, Re-Stair, the shop, subcontractors, and general contractors
  • Maintain proactive communication with customers throughout the project lifecycle
  • Address customer questions, concerns, and change requests promptly and professionally
  • Ensure customer expectations are met or exceeded at every stage of the project

Jobsite Management & Quality Control

  • Visit jobsites regularly to check progress and workmanship
  • Ensure jobs are installed according to Re-Stair standards, drawings, and specifications
  • Maintain a clean, organized, and professional jobsite
  • Enforce safety standards for Re-Stair crews and subcontractors
  • Identify issues early and resolve them before they impact schedule or customer satisfaction

Scheduling & Coordination

  • Coordinate schedules with subcontractors, installers, general contractors, and homeowners
  • Confirm access, readiness, and sequencing with other trades when applicable
  • Adjust schedules as needed due to site conditions, material delays, or scope changes

CRM & Administrative Management

  • Manage all projects within Re-Stair's CRM system
  • Keep job statuses, notes, photos, schedules, and communications up to date
  • Track project milestones and follow up on outstanding items
  • Assist with documentation related to change orders, punch lists, and closeout

Sales & Estimating Support

  • Assist with in-home consultations as needed
  • Support estimating by gathering accurate field measurements, photos, and job details
  • Help communicate scope, options, and expectations clearly to customers during consultations
  • Reinforce Re-Stair's value, professionalism, and craftsmanship during sales interactions

Qualifications

  • Experience in construction project management, remodeling, or specialty trades (stairs, railings, flooring, millwork preferred)
  • Strong communication and organizational skills
  • Ability to manage multiple projects simultaneously
  • Comfortable working directly with homeowners, subcontractors, and general contractors
  • Familiarity with CRM systems and basic estimating concepts
  • Problem-solver with attention to detail and quality

Key Traits for Success at Re-Stair

  • Takes ownership and follows through
  • Detail-oriented with high quality standards
  • Calm, professional communicator
  • Organized and proactive rather than reactive
  • Respects the customer's home and experience
  • Comfortable being the "hub" between office, shop, field, and client

Performance Metrics

  • On-time project completion
  • Customer satisfaction and feedback
  • Jobsite cleanliness and safety
  • Accuracy of project documentation in CRM
  • Reduction of rework, callbacks, and miscommunication

Job Type: Full-time

Pay: $64, $77,671.73 per year

Benefits:

  • Flexible schedule
  • Fuel card
  • Paid time off
  • Relocation assistance

Work Location: On the road

  • Memphis, Tennessee, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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