Customer Experience Advisor (Sales Focus)Red Dot Commercial Limited • Rotherham, England, United Kingdom
Customer Experience Advisor (Sales Focus)
Red Dot Commercial Limited
- Rotherham, England, United Kingdom
- Rotherham, England, United Kingdom
Über
Overview The role sits right in the middle – helping customers make better decisions and being rewarded for it. You take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot opportunities where a better product or service genuinely makes sense. No cold calling. Just conversations, outcomes, and clear targets.
Responsibilities
Speak with customers who are already using the service.
Resolve queries, manage renewals and discuss upgrade options.
Ask the right questions to understand what the customer actually needs.
Use multiple systems accurately while keeping the conversation flowing.
Work towards sales and quality measures that are clear and achievable.
Fit
Enjoy talking to people and influencing decisions.
Like working towards goals and seeing the results in your pay.
Can balance sales with good customer outcomes.
Are comfortable learning new systems and processes.
Want structure, support and progression — not chaos.
Previous customer service or sales experience is useful, but not essential. Training is provided.
What you get Permanent, full‑time contract. 40 hours per week, shifts between 8am–10pm, Monday to Sunday. Rotas confirmed at least one month in advance. Uncapped commission on top of a strong basic salary. Benefits including wellbeing support, discounts and dental cover. Full training and clear development pathways.
This is an on‑site role based in the S63 area of Rotherham, working five 8‑hour shifts out of seven. If you want stability, earning potential, and a role where effort is noticed, apply now.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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