Lead Solutions Engineer (Product Security)zyncgroup.io • Stockport, England, United Kingdom

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Lead Solutions Engineer (Product Security)

zyncgroup.io

Stockport, England, United Kingdom

Stockport, England, United Kingdom

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Über

I am hiring a Lead Solutions Engineer (Product Security) on behalf of a European cybersecurity provider offering a cloud-based platform that automates product-security testing and compliance for connected devices. Their solution analyses firmware, identifies vulnerabilities, generates SBOMs, and supports organisations in meeting modern regulatory requirements across sectors such as industrial, consumer, and critical‑infrastructure technologies. Alongside their technology platform, they deliver expert guidance to help manufacturers strengthen security throughout the product lifecycle, from development to deployment, enabling scalable risk management in increasingly complex device ecosystems.
In this role you will be responsible for:
Lead and own the customer engineering function , guiding presales and support engineers while acting as the senior technical escalation point for complex customer situations.
Drive technical presales engagements , including solution design, product demonstrations, workshops, RFP/RFI responses, and security or compliance questionnaires in close partnership with Sales.
Support post‑sales technical success , ensuring smooth customer onboarding, integrations, and adoption of the company's SaaS.
Act as a bridge between customers and internal teams , translating customer needs and feedback into actionable input for Product, Engineering, and Consulting.
Continuously improve processes and enablement , building technical documentation, training materials, and automating workflows to scale customer‑facing operations.
This position is hybrid in Düsseldorf
Essential:
5+ years of experience in customer‑facing technical roles within SaaS environments, covering presales, post‑sales, and complex customer engagements.
Proven technical leadership experience, including mentoring team members and owning processes, priorities, and quality standards while remaining hands‑on.
Strong understanding of secure software, integrations, and cybersecurity concepts, ideally in product security, compliance, or regulated environments.
Excellent communication and stakeholder management skills, able to clearly explain complex technical, security, and compliance topics to customers and internal teams. Must be
at least C1
in
both
German
and
English .
Structured, proactive approach and experience improving processes using tools such as Jira, GitLab, Python, or similar.
Desirable:
Knowledge of IEC 62443, CRA or similar standards is advantageous.
Practical coding experience is an advantage.
Company Benefits:
Modern and easily accessible workplace
Culture of excellence
Autonomous working
Attractive company pension plan
Excellent training budget
Collaborative environment
30 days of paid vacation plus additional benefits
CALL TO ACTION If you have the required skills and would like to have a positive impact on people’s lives all over the world via them enjoying the products you help create, call +49 211 907 600 29 or send your CV to aden@zyncgroup.io for a response.
Lead Solutions Engineer (Product Security) – Düsseldorf /Germany – Up to €125k DOE – 6004
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Stockport, England, United Kingdom

Sprachkenntnisse

English

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