Alumni Relations Manager

This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time.

Reporting Relationships

• Position Reports to Director of Communications
• Positions Supervised: None

Purpose

The Alumni Relations Manager is responsible for building affinity and enhancing relationships between the University and its alumni. This position provides leadership for the alumni relations program that complements and supports the mission of the University. The Alumni Relations Manager will strategically engage alumni into the University while managing programs and activities that provide tangible benefits to alumni and students. This position is responsible for implementing creative and meaningful alumni outreach strategies that have a major impact university-wide.

Essential Functions & Responsibilities

• Alumni Relations
• Steward over all communications with alumni.
• Lead assessment and continuous improvement efforts associated with alumni relations, including surveying andassessing.
• Plan and coordinate alumni relations presence atuniversitycommencement ceremonies, orientations, and other related events.
• Create and implement a consistent communication strategy with alumni (monthly newsletters, develop LinkedInstrategy.)
• Order university alumni swag and promotional giveaways.
• Manage plans and expenditures in alignment with the alumni relations budget to ensure fiscal accountability.
• Oversee alumni and student mentorship programs and coordinate with Student Affairs on student-alumni support strategies.
• Oversee planning and execution of various alumni programs, working with internal and external partners,promoting tostudents and alumni, etc.

• Meet with RMU stakeholders on a regular basis to learn about any notable alumni research, achievements, or endeavors.

• Alumni Association

• Enhance the role of the Alumni Association in promoting lifelong relationships with the University and supporting alumni needs.

• Serve as the University liaison to the Alumni Association Board, including reviewing and updating bylaws, engaging with the board, appointing new board members, and communicating between the Board and the University.
• Coordinate and attend all alumni events (e.g.,logistics, branding, travel, budget management).
• Manage the marketing, promotion, nomination,selection, notification, and presentation of annual alumni awards.

• Coordinate the process for awarding alumni-funded student scholarships.

• Fundraising

• In coordination with the RMU Foundation, oversee the alumni fund and coordinate fundraising efforts of the Alumni Association Board.
• Lead alumni fundraising efforts, including the execution of strategic tactics, project management, meeting goals and expectations, and marketing and promotion.
• Develop new strategies and ideas to raise money on behalf of the Alumni Association.

• Provide engaging and meaningful events that inspire philanthropy.

• Marketing & Communications

• Collaborate with UMC team members to develop alumni story content for the blog, news articles, video highlights, and social media.
• Manage marketing and communication efforts to share alumni news, information, upcoming events, and services. (ie. monthly newsletters, targetedemailsandsurveys.)
• Provide exceptional customer experience to alumni and others.
• Maintain and update alumni contact information in the student information system in coordination with the Registrar's Office, as well as newsletter lists, etc.
• Maintain and update alumni web pages.

• Manage alumni social mediaaccount.

• Other Duties as Assigned

• Manage alumni customer relationship management (CRM)system.
• Serve on relevant university committees.
• Travel required.

Working Requirements & Conditions

Education/Certification:

Bachelor's degree required.

Required Knowledge:

Knowledge of alumni relations best practices, proven strategies, and engagement tactics.

Experience Preferred:

2-3 years of alumni relations experience.

Skills/Abilities

Strong oral and written communication abilities.

Strong interpersonal skills and the ability to work effectively with a wide range of constituents

Ability to lead and train staff and/or students

Ability to plan and implement promotional programs

Ability to plan, organize, and facilitate a range of special events

Strong database management skills and ability to produce detailed reports

Solid analytical and technical skills.

Ability to use related hardware and software (e.g., Adobe Creative Suite, Google Suite, databases).

Physical Activities and Requirements of this Position:

Finger dexterity:

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together

Talking:

Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly

Average Hearing:

Able to hear average or normal conversations and receive ordinary information

Average Visual Abilities:

Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery

Physical Strength:

Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs)

Working Conditions

None:

No hazardous or significantly unpleasant conditions (Such as in a typical office)

Mental Activities and Requirements:

Reasoning Ability:

Ability to deal with a variety of variables under only limited standardization

Able to interpret various instructions

Mathematics Ability:

Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs

Language Ability:

Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar

Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses

Intent and Function of Job Descriptions

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