Assistant Manager, Retail Operations

Position Overview

The Assistant Manager/Supervisor, Retail Operations supports ORDA's retail program across six venues under the direction of the Retail Manager. This role manages inventory, merchandising, order and delivery reconciliation, and marketing to drive sales and improve the guest experience.

As a hands-on leader within the retail team, the Assistant Manager/Supervisor ensures that merchandising standards, inventory accuracy, and operational processes align with ORDA's financial and service goals. Additional responsibilities include ordering and invoice administration, oversight of inventory tools and management, budget support, and collaboration with other departments on uniforms and event sales. The position also assists in developing new retail initiatives, including online sales.

Duties and Responsibilities

• Inventory Management: work with the store supervisors and inventory management software levels to ensure inventory is accurate, accounted for and proactively managed toward season goals and objectives. Includes forecasting demand, monitoring stock levels, and implementing replenishment strategies. Responsible for pulling monthly spot checks for the store supervisors and compiling the results for the finance department. Assist all the store supervisors in bi-annual full store inventories.
• Merchandising: assist the Manager, Retail Operations and the store supervisors on merchandising product displays, promotions, and special events to attract customers and drive sales. Assist in event merchandise set ups and merchandising across all venues.
• Invoice Management: responsible for collecting and organizing all invoices from vendors and suppliers. Review each invoice for accuracy, completeness, and compliance with contractual agreements & agree upon terms. Compare all invoices to receiver reports in Siriusware, to maintain an accurate cost of goods sold. Responsible for all invoice and Siriusware discrepancy resolution, investigating and resolving any discrepancies or disputes related to invoices, coordinating with vendors, the store supervisors, and the retail AP clerk.
• Staff Training Support: work with the store supervisors to ensure all staff are effectively trained on retail products, brands, and sales programs associated with ORDA retail sales. Further assist as needed on all retail operations functions, including software, retail store management, and inventory management functions.
• Venue Support: work with the store supervisors to ensure stockrooms, staff, and office space are appropriately allocated and organized for each retail store within each venue. Assist all the store supervisors on an ad hock basis.
• Software management: This position is trained in Siriusware, Intaact, and inventory software and builds products and purchase orders for the Store supervisors. He or she pulls and analyzes inventory and finance reports. This position is also trained in Intacct and is the back up for the retail AP clerk, submitting purchase requisitions and paying invoices.
• Compliance and Ethics: ensure that all purchasing activities adhere to ORDA purchasing policies, industry regulations, and vendor agreements.
• Growth: support the Manager, Retail Operations in overseeing the day-to-day operations of the department.

Skills and Qualifications

• Degree in Retail Management, Business Administration or related field
• 3-5 years of experience in merchandise operations/buying in a resort/leisure/outdoor industry environment
• must be extremely well organized and have strong time management skills to prioritize tasks, meet vendors deadlines, and handle multiple projects simultaneously.
• must have excellent communication and leadership skills with both our internal teams and outside vendors, keen attention to detail, and creativity.
• Strong analytical skills are a must to analyze sales data, financial metrics and market trends to make informed buying decisions.
• Proficient in both Siriusware & Intacct, Microsoft Excel, Word, PowerPoint and Outlook.

Salary Range and Benefits:

The salary range for this position is $58,512 to $84,258. The hiring range for this specific position is $58,512 - $64,363 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

The Olympic Authority offers an excellent benefits package that includes paid leave (paid parental, sick, vacation, and personal time); paid holidays; health, dental, and vision insurances; long term disability and supplemental life insurance at preferred rates; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation.

Interested Candidates should email a letter of interest and resume with the subject heading,

"Assistant Manager, Retail Operations" to:

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority's Background Check Policy:

Background checks will be conducted by a Third-Party Administrator of the Olympic Authority's choosing in compliance with the requirements of the New York State Fair Credit Reporting Act (General Business Law § 380) and the Federal Fair Credit Reporting Act (15 U.S.C. § 1681).

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Pursuant to Executive Order 161, no State entity is permitted to ask or to mandate, in any form, that an applicant for employment provide either their current compensation or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If any such information has been requested before the appropriate time, you may contact the Office of Employee Relations at or via email at

Job Type: Full-time

Pay: $58, $64,363.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person