Front Desk Receptionist

We are seeking a friendly, professional Front Desk Receptionist / Associate to join our extended stay hotel team. As the first point of contact for guests, you will play a key role in ensuring an outstanding experience through excellent customer service, attention to detail, and a strong focus on guest safety and satisfaction.

Responsibilities

· Greet and check guests in and out with professionalism and warmth

· Answer and direct phone calls, respond to guest inquiries promptly

· Manage reservations and billing

• Complete laundry for the current day such as sorting, washing, and folding linens and towels

· Maintain accurate shift and guest records

· Provide exceptional customer service and resolve guest concerns efficiently

· Monitor front lobby and guest areas for security and cleanliness

· Report any suspicious or unsafe activities to management or appropriate authorities

· Collaborate with housekeeping, maintenance, and management teams

Qualifications

· High school or equivalent required

· Proficient in math and handling cash and credit card payments

· Excellent verbal and written communication skills

· Reliable, punctual, and able to work independently

· Ability to handle high-pressure situations with professionalism

· Comfortable with flexible schedules, including nights and weekends

Benefits

· Competitive hourly pay

· Employee discounts on hotel room

· Flexible scheduling

· Opportunities for growth and advancement in hospitality

Why Work With Us?

Sundown Suites is a trusted destination for many extended-stay guests. We pride ourselves on a welcoming, secure environment where employees are valued as part of a team. If you're passionate about guest service and hospitality, we'd love to meet you

Apply Now
Submit your resume today to join a growing team where your work makes a direct impact every day.

Job Type: Part-time

Pay: $ $12.50 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person