Distribution Support Supervisor

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:

Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee.

Position Summary

The Distribution Support Supervisor supports both corporate and field-based Supply Chain teams through direct supervision and operational leadership. This role manages field equipment requests, warehouse layout design, continuous improvement initiatives, third-party logistics operations, and key vendor relationships. It also contributes to the development of scalable, efficient supply chain solutions.

Essential Duties & Responsibilities

• Develop plans for sourcing labor to assemble field warehouse racking and equipment.
• Lead, mentor, and hold accountable all direct reports.
• Design field warehouse layouts and oversee their implementation.
• Develop and implement standardized procedures for all field warehouse operations.
• Maintain accurate records of quotes, purchases, invoices, projects, field requests, and team initiatives.
• Analyze distribution processes and recommend network enhancements.
• Support and manage third-party logistics (3PL) relationships.
• Provide the Distribution Manager with timely updates that may impact daily fulfillment operations.
• Analyze data and project scenarios to provide recommendations, including cost-benefit analysis and ROI evaluations.
• Oversee the field equipment preventative maintenance program and invoice tracking.

Required Education & Experience

Education

• Bachelor's degree, or a combination of education, training, and experience.

Experience

• 5+ years in general supply chain operations.
• Additional experience required when no degree is held.
• 7+ years working in warehouse/distribution operations.
• 7+ years working with third-party logistics (3PL) operations.

Additional Requirements

• Strong understanding of supply chain KPIs, with the ability to drive efficiency through analysis and waste reduction.
• Ability to multitask in a fast-paced environment with a proactive and accountable mindset.
• Detail-focused with excellent problem-solving abilities.
• Strong verbal and written communication skills for internal and external stakeholders.
• Proficiency in Microsoft Office Suite.
• Must be legally authorized to work in the country of employment without visa sponsorship.

Preferred Knowledge, Skills, Abilities, or Certifications

• Experience with NetSuite ERP & WMS.
• Knowledge of warehouse design practices and warehouse design software.
• Six Sigma training.
• ASCM certifications (CLTD, CSCP).

Travel Requirements

• Up to 10% travel within the US and/or Canada.

Overtime / Additional Hours Requirements

• Additional and non-standard hours may be required (exempt role).
• Early morning and evening hours may be necessary.

Physical Requirements

Physical Activities

• Standing: Occasionally (11–33%)
• Walking: Occasionally (11–33%)
• Sitting: Frequently (34–66%)