Veterinary Receptionist

Job Summary
We are seeking a dynamic and compassionate Veterinary Receptionist to join our energetic veterinary team In this vital role, you will be the friendly first point of contact for pet owners and visitors, ensuring a smooth and welcoming experience. Your enthusiasm and organizational skills will help coordinate appointments, manage client communications, and support the clinical team with essential administrative tasks. This position offers an exciting opportunity to be part of a passionate animal care environment where every day brings new opportunities to make a difference in pets' lives.

Duties

• Greet clients and their pets warmly, creating a positive and professional first impression
• Schedule appointments, confirm bookings, and manage the clinic's calendar efficiently
• Handle medical collections accurately, processing payments and insurance claims with care
• Maintain detailed client records, updating pet histories and treatment notes in our database
• Assist with animal handling during check-in and check-out, ensuring safety and comfort for pets and staff
• Communicate effectively with clients about pet care instructions, vaccination schedules, and follow-up needs
• Support laboratory procedures by preparing samples, recording results, and maintaining aseptic techniques when necessary
• Coordinate kennel activities such as animal husbandry, ensuring pets are comfortable and well-cared-for during their stay
• Assist veterinary staff with basic animal restraint techniques for examinations or procedures
• Manage phone inquiries promptly, providing accurate information about services, pet health tips, or appointment availability
• Collaborate with the veterinary team on critical care cases by relaying information clearly and efficiently

Experience

• Prior experience working in a veterinary clinic or animal shelter environment is highly preferred
• Familiarity with veterinary terminology, animal anatomy, and restraint techniques enhances your effectiveness in this role
• Experience with pet grooming or dog training is a plus for handling diverse animals confidently
• Knowledge of laboratory procedures related to veterinary diagnostics is advantageous
• Background in animal husbandry or equine experience can be beneficial for supporting various species' needs
• Demonstrated ability to handle pet care responsibilities such as pet grooming or basic animal handling tasks
• Strong communication skills combined with a passion for animal welfare will help you succeed in this energetic role

Join us to be part of an inspiring team dedicated to exceptional pet care Your enthusiasm, attention to detail, and love for animals will help create a welcoming environment where pets and their owners feel valued every day.

Job Types: Full-time, Part-time

Work Location: In person