Front Desk Receptionist

Medical Receptionist

Location: Near Prescott Valley, AZ
Schedule: Monday–Friday | 8:00 AM–5:00 PM

Position Overview

We are seeking a friendly, dependable Medical Receptionist to join our small, patient-centered medical clinic. This role is essential to creating a positive first impression for our patients and supporting smooth daily clinic operations. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced healthcare environment while maintaining professionalism, discretion, and excellent customer service.

Key Responsibilities

• Greet patients and visitors warmly and assist with check-in and check-out processes
• Answer and manage high-volume phone calls professionally and efficiently
• Schedule, confirm, and coordinate patient appointments
• Collect co-pays and verify insurance eligibility and requirements
• Sort and manage incoming faxes and documents
• Scan and upload patient-related documents into the medical record
• Provide accurate information to patients as needed
• Maintain a clean, organized, and welcoming reception area
• Collaborate effectively with providers and medical staff
• Ensure patient confidentiality and maintain HIPAA compliance at all times
• Assist with clerical support and other duties as assigned

Knowledge, Skills, and Abilities

• Strong computer and keyboarding skills
• Prior clerical or receptionist experience
• Excellent telephone etiquette and communication skills
• Ability to multitask and remain organized in a busy environment
• Professional, friendly, and welcoming demeanor
• Ability to build positive relationships with patients, providers, and staff
• Willingness and ability to learn our EMR system (eClinicalWorks experience a plus)
• Strong attention to detail and follow-through

The Ideal Candidate Is

• Reliable and trustworthy
• Self-motivated and able to work independently or as part of a team
• Detail-oriented and highly organized
• Calm, diplomatic, and professional under pressure
• Comfortable handling multiple responsibilities simultaneously

Minimum Qualifications

• High School Diploma or GED (required)
• Must be at least 21 years of age
• At least 1 year of clerical or receptionist experience (preferred)
• At least 1 year of healthcare or related experience (preferred)
• EMR experience (preferred)
• Knowledge of medical terminology (preferred)

Pre-Employment Requirements

• Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
• Ability to pass a background check
• CPR/First Aid Certification (or ability to obtain upon hire)
• Pass a pre-employment drug screening

Benefits

• Health Insurance
• Vision Insurance
• Paid Holidays
• Two (2) weeks of PTO, renewed annually
• Opportunities for growth within the company

Job Type: Full-time

Pay: $ $19.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person