PM Server- The Raven

Why Work at The Beeman Hotel?

At The Beeman Hotel, we bring eclectic charm and modern hospitality to Dallas' Park Cities neighborhood. With bold design, a lively social atmosphere, and engaging dining experiences, The Beeman is a hub for creativity and connection. Curatorsthrive in a fun, energetic environment, delivering personalized service and unique guest experiences every day.

DEPARTMENT: Food and Beverage

REPORTS TO: Restaurant Manager

STATUS: Non-Exempt

POSITION SUMMARY:
If a station in the dining room is a symphony, the server is its conductor. Servers at our speakeasy, The Raven, are responsible for leading and maintaining communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and constantly. Servers take control and ownership of every guest's experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service because of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.

RESPONSIBILITIES:

• Greets guests within 1 minute of being seated.
• Leads guests through all aspects of the dining experience.
• Provides gracious and professional food and beverage service in an efficient manner. Also responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for guests.
• Must be knowledgeable of the menu, brands, prices and options, as well as the restaurant's promotions and specials.
• Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system.
• Communicates all allergies and dietary restriction information clearly on tickets.
• Retrieves and delivers food and beverage orders in a timely manner.
• Replenishes beverages and ensure guest satisfaction throughout the meal service.
• Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Clears plates at the appropriate time and always asks for help in doing so when the clearing can't be completed by one person.
• Responsible for crumbing the table whenever it is appropriate during the meal.
• Makes certain the serving station is always well stocked.
• Presents the check and responsible for all transactions including receiving