Medical Receptionist

About Us

At Ally Endocrinology, we pride ourselves on offering compassionate, efficient, and exceptional endocrine care. We are seeking a friendly, organized, and patient-focused Medical Receptionist who will help create a welcoming and seamless experience for our patients.

Overview
The Medical Receptionist is the first point of contact for patients and plays a vital role in creating a positive experience. This role supports all front-desk operations and requires proficiency with electronic health record (EHR) systems. You will play a crucial part in managing appointments, verifying insurance, maintaining accurate medical records, and handling scheduling, check-in, and check-out processes. The ideal candidate is reliable, detail-oriented, and comfortable working in a fast-paced clinical environment.

Schedule: Full-time, Monday–Friday, 7:30 AM–4:30 PM.

Duties

• Greet patients, check them in and out, and manage appointment scheduling
• Verify insurance, update demographics, and collect copays
• Answer phone calls, address questions, and route messages
• Ensure front-desk and office areas remain clean and organized
• Scan and upload documents into the EMR
• Process faxes, referrals, and medical record requests
• Upload/download data from medical devices during patient check-in (as applicable)
• Maintain strict HIPAA compliance and protect patient confidentiality

Requirements

• Previous experience as a medical receptionist (required)
• Ability to work under pressure and maintain smooth patient flow
• Experience in an endocrinology practice (highly preferred)
• Familiarity with EMR systems (AthenaOne required)
• Strong communication and customer service skills
• Ability to multitask, prioritize, and respond promptly to provider requests
• Knowledge of basic medical terminology
• Familiarity with basic medical billing and insurance
• Professional, friendly, and compassionate demeanor
• Exceptional attention to detail and organizational skills

If you meet the qualifications and are excited to join a patient-centered practice, please submit your resume. We look forward to reviewing your application.

Job Type: Full-time

Pay: $ $19.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Health insurance

Work Location: In person