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Online Member RepresentativeTRUSTONE FINANCIAL CREDIT UNION • Burnsville, Minnesota, United States
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Online Member Representative

TRUSTONE FINANCIAL CREDIT UNION
  • US
    Burnsville, Minnesota, United States
  • US
    Burnsville, Minnesota, United States
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Über

WHO WE ARE:
TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need our exceptional people Join our growing team and help us deliver on our mission to engage, educate and inspire our members to achieve lifelong financial well-being.

WHAT YOU'LL DO:
The Online Member Representative's primary responsibility is to open online membership applications. This position safeguards the credit against optional online fraud requests. This position should retain a working knowledge of all available products and services of the credit union. The Online Member Representative will also be responsible for opening special/sub-accounts as requested by members. The position requires exercising independent judgment while determining the products or services that will help our members become more financially successful.

WHAT YOU'LL BRING:
Availability to work 40 hours per week Monday through Friday between the hours of 8:30am – 5:00pm at our Burnsville Branch location; non-exempt.

In addition:

  • High school diploma or equivalent.
  • 2+ years of financial services experience or equivalent experience in roles that require superior customer service skills and strong attention to detail.
  • Financial or lending experience, preferred. 
  • Excellent attention to detail and organizational skills.
  • Ability to work in a fast-paced environment.
  • Good verbal and written communication skills, including excellent telephone communication skills.
  • Excellent customer service skills.
  • Previous PC experience in Microsoft Office products; Episys experience, preferred.
  • Ability to maintain complete confidentiality.
  • Math aptitude and keyboarding skills.
  • Ability to work as a team player being flexible and dependable.
  • Work independently while displaying initiative and decision-making skills.
  • Maintaining a high level of professionalism while working under pressure.
  • Maintain compliance with the
    • Burnsville, Minnesota, United States

    Sprachkenntnisse

    • English
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