Practice Manager

About Us:

At Garramone Plastic Surgery, our mission is to unite our patients with the cosmetic goals of their dreams. For over 20 years, Dr. Garramone and his highly experienced staff have been crafting elegant results. With an eye for detail, the Garramone team creates appearances that highlight and improve patients' naturally existing good looks. Dr. Garramone and his team work closely with each and every patient, utilizing state-of-the-art technology and cutting-edge surgical techniques to craft incredible results.

Summary Objective

The Practice Manager for Garramone Plastic Surgery is responsible for supporting the overall operations of the Surgical and Medspa business. This includes developing and implementing corporate strategy and vision within the practice. This position plays a key part in the day-to-day function of the overall business. The Manager oversees business operations to ensure a steady workflow of uninterrupted patient care and service. The Manager will be responsible for the management of the P&L, local HR management, business development initiatives, cash handling, and monitoring for regulatory compliance. The Practice Manager will have a keen focus on revenue growth associated with multiple lines of business within the practice. This leader will display ethical leadership and act as a strong advocate for their team and patients.

Essential Duties and Responsibilities

• Reports directly to the Vice President of Operations
• Manage the financial success of the business; P&L oversight driving top and bottom-line growth, with an emphasis on managing to an annual budget
• Routine KPI reporting and operational/financial variance analysis
• Practice level labor management, including growth and development of the team, performance management, as well as new hire onboarding and training
• Collaborate with Marketing to implement effective campaigns that will help increase appointment volume, cross-sell services, increase market share, and continue to drive a high level of service and reputation within the community
• Clinic management including process flow and control
• Inventory management, including cost minimization
• Manage billing and accounts receivable
• Scheduling of Capital Expenditures for the practice, and managing equipment repairs, requests, and warranty management
• Managing patient medical records and ensuring the highest quality of accuracy and compliance
• Scheduling needs for staff and doctors to optimize schedule/capacity utilization
• Promotes and helps ensure a patient-centered environment
• Facilitates resolutions for patient problems that cannot be resolved by doctors or staff
• Change management of new systems and processes
• Review and approve expenses in AP