Chapter Area Lead, Software Development

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Cogeco is a leading broadband and entertainment provider, driving customer loyalty through exceptional digital experiences. We leverage the Agile operating model to build and rapidly iterate on our consumer-facing web and mobile applications, which are critical to customer self-service, content delivery, and smart home integration.

We are seeking a technologist to lead our Web & Mobile App Development as the Chapter Area Lead for the entire Frontend and Full-Stack Engineering craft.

This unique dual role requires balancing strategic delivery with hands-on talent development:

• The What & When: Accountable for the technical vision and delivery of the entire customer-facing web and mobile application portfolio.

• The How & Who: Responsible for defining the engineering craft, standards, and professional development for all Frontend and Full-Stack developers across multiple Agile Crews.

• Cross-Platform Strategy: Define and own the technical roadmap and architectural standards for all major customer access points: responsive web portals, consumer-facing APIs, native iOS/Android apps, and Progressive Web Apps (PWAs), ensuring alignment with Cogeco's business goals.

• Delivery & Scalability: Partner with Crew Leads and Product Owners to oversee the planning, budgeting, and execution of the digital portfolio, ensuring high availability and performance at massive scale for millions of users.

• Architecture Modernization: Champion the adoption of modern frontend architectures (e.g., micro-frontends, component-based systems) and full-stack integration patterns to maximize code reuse and cross-platform consistency.

• DevOps & Quality: Drive the implementation of advanced CI/CD, automated testing, and observability practices specifically tailored for mobile and web deployment, ensuring secure and frequent releases.

• Innovation: Actively scout, evaluate, and integrate emerging web and mobile technologies (e.g., new frameworks, WebAssembly, edge computing) to maintain a competitive advantage for Cogeco .

• Chapter Leadership: Serve as the direct manager, coach, and mentor for all Chapter Leads within the Frontend/Full-Stack domain.

• Technical Standards: Define, evolve, and enforce coding standards, security protocols, and best practices for Frontend and Full-Stack development across all Agile Squads.

• Talent Development: Orchestrate the recruitment, performance management, and career pathing for all engineers in the Chapter Area. Proactively identify skill gaps and create targeted learning programs (e.g., mobile security training, advanced React workshops).

• Knowledge Sharing: Facilitate regular Chapter syncs to break down silos, promote knowledge