Front Desk Receptionist

Job Overview
We are seeking a friendly, organized, and dependable Front Desk Receptionist to be the welcoming and professional first face students and families see when they enter our music school. This role is the operational hub of the school—balancing customer service with real-time scheduling, communication, and administrative responsibilities. The ideal candidate is personable, efficient with computers, and comfortable managing many moving parts while keeping the school running smoothly.

Qualification

• Warm, friendly personality and comfortable interacting with students, parents, and teachers throughout the day
• Strong multitasking skills with the ability to troubleshoot and make decisions independently
• Comfortable and efficient with computers and basic office technology (scheduling systems, email, billing software, etc.)
• Ability to stay organized while managing multiple moving parts at once
• Detail-oriented, reliable, and proactive in identifying what needs to be done

Responsibilities

• Greet students, families, and visitors in a warm, professional manner, serving as the primary point of contact for the school
• Maintain a calm, organized, and orderly lobby environment during high-traffic periods with multiple teachers and lessons occurring simultaneously
• Monitor, manage, and adjust daily lesson schedules, including check-ins, teacher coordination, room usage, and real-time changes
• Communicate effectively with teachers, students, and parents to ensure smooth lesson flow throughout the day
• Handle new client inquiries via phone and email, providing information about lessons, scheduling, and enrollment
• Manage client billing, payments, and