Community Care Coordinator

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Community Care Coordinator

This role involves independently assessing client needs and coordinating annual building assessments to identify at-risk residents, while developing service plans and providing referrals to appropriate agencies.

Job Responsibilities

• Works independently and consistently exercises discretion and sound judgment in conducting annual assessment of clients needs using the prescribed client application.
• Coordinates the annual building assessment to identify residents who are frail and/or at risk. Assist residents in the development of annual service plans. Provide referrals to service agencies and service providers to the residents and monitor service delivery. Assist management when necessary to permanently place a resident in a more appropriate setting.
• Research and maintain a network of service providers and eligibility for service provisions. Maintain a service directory of local resources. Interact with local agencies and service providers in the community.
• Completes all required documentation in accordance with agency/programmatic policies and procedures, professional standards and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations.
• Facilitate educational programs for residents and family members related to health, wellness, safety, financial assistance, resident rights or other appropriate information.
• Maintains positive relationships with residents, vendors and staff.
• Handles all client complaints as well as crisis situations in consultation with his/her supervisory chain and in compliance with Agency/programmatic policies and procedures and treats each case with sensitivity and expedience.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling or standing multiple times a day.
X Push and pull objects up to 25 pounds.
X Climb up and down up to 3 or more flights of stairs at a time.
X Lift up to 25 pounds.
Additional Requirements:

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
X Background check, including any program-specific requirements.
Physical examination
TB Testing
Drug Testing
Driver's License and reliable transportation
Agency-specified automobile insurance
Additional Requirements:

Immediate Supervisor: Program Manager - Community Care
Directly Supervises: N/A
Indirectly Supervises: N/A

Education and Experience Requirements:
Relevant Education:

Minimum: Associate's Degree
Preferred: Bachelor's Degree

Relevant Experience:

Minimum: 1-2 years of relevant experience
Preferred: 3-5 years of relevant experience

Certification/Licensure:

Minimum: N/A
Preferred: N/A

Compensation: $ $26.50 / hour