Administrative Associate- IMCU

Department and Name: Medicine Unit 2- Martha Jefferson Hospital
Physical Location: Charlottesville, VA
Location Type: On-Site
Employment Status: Regular-Full time
Shift: First (Days)
Posted Date: November 24, 2025

Job Overview

Sentara Martha Jefferson is hiring an Administrative Associate for the Intermediate Care Unit (IMCU). This is a Full Time, day shift position in Charlottesville, VA.

Hours: Three 12-hour shifts, 7a to 7p with rotating weekends.

About the Department:

Intermediate Care Unit – Cornell 1: The Telemetry/Stroke Unit at Sentara Martha Jefferson Hospital provides care for patients with cardiac conditions including heart failure, cardiac rhythm disturbances, newly implanted permanent pacemakers and defibrillators, post- coronary interventions, post-ablation, myocardial infarctions. Cornell 1 also cares for TIA, acute stroke, and post procedural neuro cases that stepdown from ICU. This 30-bed unit sees a ratio of 1:5 with mixed patient acuity levels and is well supported with additional patient care technicians, educators, and a strong leadership team.

• Patient Satisfaction scores are highest in the system at Martha Jefferson
• Sentara Martha Jefferson Foundation

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education assistance program up to $32,500
- Free Parking at Sentara Martha Jefferson
- Earn while you learn with Sentara To help further your educational and career goals, all Full-Time and Part-Time colleagues are eligible for education assistance per year with no waiting period Over 100 Degree or Certificate programs are 100% covered Free Tuition

The Administrative Associate provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Education

• High School Diploma

Certification/Licensure

• None Required

Experience

• 1 year of Healthcare Related experience preferred
• Customer service skills preferred
• Basic Data entry skills preferred
• Ability to work in a fast paced environment preferred

Keywords: Administrative, Entry Level, CSR, Customer Service, clerical support

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