Part Time Front Desk Reception/ Concierge

Job Overview
The Desk Reception is the first point of contact for all residents, visitors and staff in the community, the Desk Reception is responsible for creating a welcoming and friendly atmosphere. This vital position has various responsibilities, including screening all visitors and directing them appropriately within the community, answering and directing all phone calls, and providing administrative support to the community staff. Lincoln Home is looking for someone who is enthusiastic and able to serve as a knowledgeable resource for all residents, staff, vendors and visitor inquiries. This position is 16 hours a week . Includes one day during the week and every other weekend . Hours 9a-5:30pm

Duties and Responsibilities

• Answer incoming telephone calls promptly and route calls appropriately. Take complete and accurate messages when required.
• Welcome visitors and assure that they are able navigate within the community as needed.
• Manage resident mail: keep an up-to-date listing of mailbox assignments, assign boxes to new residents, distribute keys, return any misdelivered mail to the Post Office, receive packages and newspapers, assist residents with outgoing mail and postage, and other duties as required.
• Schedule dispatch for community vehicles. Manage the calendar for all medical appointments and offsite activities to ensure that a vehicle and staff are assigned in advance.
• Maintain a clean, tidy and professional appearance of the lobby and reception area. Ensure that all equipment is in working order and place repair request calls as needed. Ensure that all storage areas are neat and locked.
• Provide administrative support as directed by the Community Outreach and Experience Director.
• Maintain confidentiality of written and verbal information pertaining to residents, personnel, and community operations.
• Report or resolve reports of unsafe conditions immediately. This may include building hazards, unsafe work practices, weather conditions or threats to safety.
• Support or participate in resident-centered activity programs, projects, committees, meetings or other events as assigned.
• Proficient computer skills

Job Type: Part-time

Pay: $ $23.00 per hour

Benefits:

• 401(k)
• Paid time off
• Referral program
• Retirement plan

People with a criminal record are encouraged to apply

Work Location: In person