Lead Systems Technician

Lead Systems Technician

Facility Mortgage Matchup Center

Phoenix, AZ

Job Summary:

Player 15 Group – the sports & entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center — is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.

Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.

We are seeking an experienced and motivated Lead Systems Technician to join our team. In this high-impact role, you will support all facets of building management systems for Mortgage Matchup Center while playing a key role in broader department initiatives.

What You Will Do:

• Lead and support the BMS team in daily operations, troubleshooting, and system optimization.
• Serve as the lead administrator for the Compass BMS and Alerton control systems, overseeing programming, scheduling, performance analytics, and system reporting.
• Maintain and optimize performance of Carrier chillers, air handlers, and supporting HVAC components through the service agreement with Carrier.
• Provide on-site system support during events and special operations as needed.
• Oversee and maintain ETC lighting controls for operational and event activities.
• Coordinate with vendors and engineering team to troubleshoot, upgrade, and optimize lighting control systems.
• Manage fire alarm panels, life safety systems, and CO₂ detection systems, ensuring compliance with applicable safety regulations, in partnership with Security Department.
• Maintain communication with the City of Phoenix Fire Marshal to ensure all Compliance Engine inspections are completed and remain up to date.
• Serve as a point of contact for emergency response and support recovery efforts in the event of major system failure or critical incident.
• Coordinate and document inspections, testing, preventive maintenance, and system performance in alignment with OSHA and local codes.
• Maintain OSHA records, update documentation, and support reporting requirements as needed.
• Develop and maintain critical system logs, compliance records, and incident documentation for regulatory and safety audits.
• Collaborate with vendors to complete system repairs, upgrades, preventive maintenance, and Compliance Engine uploads and deficiency repairs.
• Utilize CMMS for asset management and tagging, recurring/preventative maintenance, and tracking data, budgets, and system trends.
• Support the coordination, documentation, and tracking of preventive maintenance schedules across all major building systems.
• Work with Director of Engineering to develop and maintain documentation, schematics, and standard operating procedures (SOPs) for system operations.
• Mentor team members, supporting technical skill growth and consistency in system management.
• Other duties as assigned.

What We Need from Our Lead Systems Technician:

• Minimum of 5 years of experience in building automation, facilities engineering, or technical systems maintenance.
• Demonstrated experience with Alerton and Compass BMS, or similar control platforms.
• In-depth understanding of HVAC operations, chiller systems, lighting controls, and fire/life safety panels.
• Familiarity with CO₂ systems and OSHA safety standards.
• Strong leadership, communication, and organizational skills, with the ability to coordinate priorities and delegate effectively.
• Proven ability to troubleshoot and resolve complex system issues independently.
• Flexibility to work nights, weekends, and event schedules as required.

Experience/ Education Requirements:

• High school diploma or GED
• Relevant technical certifications or manufacturer training preferred.

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by the Lead Systems Engineer to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to transit throughout the arena for long periods of time.
• This position works mainly indoors, removed from extreme weather; exposure to weather is