Front Desk Receptionist/ Check in

Overview
NO NIGHTS, NO WEEKENDS, AND NO HOLIDAYS

We are seeking a professional and organized Front Desk Receptionist/ Check-in Specialist to join our healthcare team. This role is essential in providing exceptional patient service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will have experience with medical office management, EMR systems, and excellent communication skills.

Duties

• Greet patients and visitors warmly upon arrival, ensuring a positive first impression.
• Verify patient insurance coverage and perform insurance verification procedures efficiently.
• Check patients in and out using eCllinicalWorks software platform.
• Schedule appointments accurately and manage patient flow to minimize wait times.
• Collect payments for services rendered, including copays and outstanding balances, adhering to HIPAA compliance.
• Review and update patient records, ensuring accuracy in medical documentation and billing information.
• Ensure compliance with health information management standards and confidentiality regulations (HIPAA).
• Collaborate with clinical staff to facilitate care plans and documentation review as needed.

Qualifications

• Proven experience in a medical front desk role with strong knowledge of medical , and insurance verification processes.
• Familiarity with EMR/EHR systems such as eClinicalWorks, or similar platforms.
• Strong organizational skills with the ability to handle multiple tasks efficiently in a fast-paced environment.
• Exceptional customer service skills.
• Knowledge of HIPAA regulations and health information management standards to maintain patient confidentiality.
• Previous experience working in a medical office setting.

Ability to work independently while supporting team objectives; prior office or administrative experience is required. This position offers an opportunity to be a vital part of our healthcare team by providing outstanding administrative support while ensuring seamless patient experiences from check-in to check-out.

If you are outgoing, dependable, have an excellent work ethic, work well with others, and can be at work at 6:30 AM, then please send us your resume.

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• Free parking
• On-the-job training
• Paid time off

Application Question(s):

• Advocare, LLC requires all employees to have a background check and a drug screening. Are you willing to have these done?

Education:

• High school or equivalent (Required)

Experience:

• Check in: 1 year (Required)

Language:

• English (Required)

Work Location: In person