General Sales Manager
Porsche Retail Group Ltd
- England, United Kingdom
- England, United Kingdom
Über
Responsibilities
Lead all new and pre‑owned vehicle sales operations to achieve monthly, quarterly, and annual targets
Motivate, manage, and develop a high‑performing sales team aligned with Porsche brand values
Set and monitor individual and team KPIs, providing coaching and regular performance reviews
Develop and execute sales strategies for new and used car performance and revenue growth
Ensure full utilisation of PRG sales systems, including accurate lead management and compliance with R‑ICS and UK regulations
Oversee vehicle inventory, stock mix, ordering, presentation standards, and ageing unit management
Maintain strict compliance with FCA requirements, consumer protection laws, and Porsche operating standards
Deliver regular team training on Porsche products, processes, customer engagement, and brand standards
Recruit, onboard, and train new starters, ensuring timely completion of all mandatory training
Collaborate with the Centre Principal and Financial Controller on budgeting, forecasting, and financial performance
Review sales data, market trends, and KPIs to identify improvements and implement corrective actions
Ensure a premium, luxury customer experience across the entire sales journey, including test drives, configurations, and handovers
Resolve escalated customer issues professionally and in line with Porsche customer service standards
Build strong cross‑departmental relationships with Aftersales, Parts, Marketing, and other PRG Centres to drive performance
Act as a brand ambassador at Centre events, customer escalations, and VIP handovers
Requirements Minimum Qualifications
Valid UK Driving License
Proven experience in guiding, driving and developing a sales team in the automotive industry
Strong track record of achieving sales targets and KPIs in a competitive environment
Consistent ability to deliver outstanding customer service
Proficiency with Dealer Management Systems
Desirable Qualifications
Experience working within a luxury, prestige automotive environment
Familiar with the Porsche products
Strong understanding of FCA regulations, consumer law, and compliance processes in a retail automotive setting
Experience implementing coaching, training, or development programmes for sales teams
Benefits Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer:
An extremely competitive basic salary and bonus scheme
A Porsche ECOS vehicle, plus fuel card for both personal and private fuel
Life Assurance
DC Pension Scheme
Dedicated mental health champions
Employee representative body – your voice at work
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Employee Assistance Program – support and advice on issues impacting your wellbeing
Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15‑minute walk. We have a dedicated satellite after‑sales service near Kew, easily accessible from the A4 with onsite parking.
Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South‑East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.
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Sprachkenntnisse
- English
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